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  1. #21
    Senior Tech 100+ Posts
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    Re: C250i going offline and noisy

    Now i have the same problem on a +250i.
    Customer cannot print when the machine goes offline, to bring it back online, they cycle the power OFF/ON to the copier.

    Like on the first days of the e series, i have deaktivated the deep standby
    1. CE Mode> Sleep on / off: permit.
    2. Administrator> Power> Pause mode: no.

    ...the label energy star says hello and the fuser earlyer goodby... nothing new from KM.
    I don't understand why this is not fixed in the newer generations.

  2. #22
    Senior Tech 250+ Posts
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    Re: C250i going offline and noisy

    I have some note for settings on C224e with same problem years ago.
    Maybe you could try on 250i



    System 1 -> Sleep ON/OFF Choice Setting Permit

    Admin mode

    Sleep Mode Settings Off
    Power Save Settings Low Power
    Power Key Setting Sub Power Off
    Enter Power Save Mode Normal

  3. #23
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: C250i going offline and noisy

    Hi, the only solution for me was to disable all the options in "Weekly timer". I think the bug is in there.


    For several days the C250i seems to go without problems

  4. #24
    Senior Tech 100+ Posts
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    Re: C250i going offline and noisy

    Quote Originally Posted by Bix View Post
    Hi, the only solution for me was to disable all the options in "Weekly timer". I think the bug is in there.


    For several days the C250i seems to go without problems
    Not in my case... i deactivate this function on all devices in initial setup.

  5. #25
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: C250i going offline and noisy

    Quote Originally Posted by occus View Post
    Not in my case... i deactivate this function on all devices in initial setup.
    On which firmware version?

    edit -
    I currently use 45. Disconnect the plug and the ethernet completely. Turn ON the MFP and then plug in the network cable.
    Another thing that I have disabled is the IP Filtering which by default is ON.

  6. #26
    Senior Tech 100+ Posts
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    Re: C250i going offline and noisy

    Firmware 45.

    At the moment the problem is solved with disabled Sleep function. I have to wait now to see what happens.
    But thank you for your advice.

  7. #27
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: C250i going offline and noisy

    There appears to be a new firmware: G00-73


    However, in the logs I don't see the resolution of this strange problem mentioned

  8. #28
    KonicaMinolta Senior Tech 250+ Posts srvctec's Avatar
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    Re: C250i going offline and noisy

    Quote Originally Posted by Bix View Post
    There appears to be a new firmware: G00-73


    However, in the logs I don't see the resolution of this strange problem mentioned
    Just checked and not available here in the US yet.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2000.

  9. #29
    Senior Tech 100+ Posts
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    Re: C250i going offline and noisy

    Same Problem with the Firmware G00-73, sometime it goes not down and comes not up. There is no fix for the standby problem.
    Energystar byebye with the deactivated settings.

    And now i have to visit a noisi 250i...

  10. #30
    Junior Member
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    Re: C250i going offline and noisy

    Replace the storage board, I have done this on 2 machines and it has worked

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