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Thread: bizhub 350

  1. #1
    Senior Tech 250+ Posts
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    bizhub 350

    paper jam when making 2 sided copies (no problem with one sided copy). Paper stops just before exit .It looks like it goes to exit instand of going to duplex. Any idea?

  2. #2
    KonicaMinolta Senior Tech 250+ Posts srvctec's Avatar
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    Re: bizhub 350

    Sounds like turnover unit has an issue. We had some with a broken arm to the solenoid if I recall correctly.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2000.

  3. #3
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: bizhub 350

    The actuator on top of the turnover/exit unit is either off or out of position, 9 times out of 10 this is usually the cause for me.

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