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  1. #1
    Junior Member
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    KM Bizhub Account Track - Can't Save Settings

    I am working with a Konica Minolta on Mac OSX 10.14.6 .

    Using account track with the Mac I am able to input my tracking code, but it won't let me save the settings, the box is grayed out. Does anyone know why this is happening?Screen Shot 2019-09-16 at 6.13.03 PM.jpg

    I did some research and didn't seem to come across anyone else with this particular issue.

  2. #2
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: KM Bizhub Account Track - Can't Save Settings

    probably a permissions issue
    try entering through cups

    Enable CUPS for Printers on Mac OSX
    To enable CUPS: Select and copy "cupsctl WebInterface=yes" (exclude the quotation marks) ...
    Launch Terminal and paste in "cupsctl WebInterface=yes"4. Press Enter.
    Using your web browser, go to http://localhost:631/printers/ and see your installed printers.

  3. #3
    Senior Tech 250+ Posts
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    Re: KM Bizhub Account Track - Can't Save Settings

    Install Acrobat Reader and set it up through this. Ran into this the other day. For me even going through CUPS did not allow me to save the setting until I used Acrobat Reader.

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