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Thread: BIZHUB C35 13E2

  1. #1
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    BIZHUB C35 13E2


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    BIZHUB C35 13E2

    Dear friends ,

    my customer has a bizhub c35, the problem is tha the machine work fine as printer but when i go to copy the machine freez ..
    In the control panel write ready for copy ... calibrating.

    i try to update firmware and when i reboot the machine the error code : 13E2

    what can i do.

    best regards



  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: BIZHUB C35 13E2

    1. Try to rewrite engine firmware.
    2. Replace PRCB.
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  3. #3
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    BIZHUB C35 13E2


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    Re: BIZHUB C35 13E2

    Quote Originally Posted by tsbservice View Post
    1. Try to rewrite engine firmware.
    2. Replace PRCB.
    can you send me please a firmware for update with usb please?

    i have this file : bizhub_C35_EngineFW_v50G0-0200-00.zip

    it is correct for usb update ?

  4. #4
    Service Manager 1,000+ Posts
    BIZHUB C35 13E2


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    Re: BIZHUB C35 13E2

    the standard expectation before anyone will supply firmware or manuals is that you donate to the forum
    https://www.copytechnet.com/forums/v....php?do=donate

    once you do you will get a Contributor badge under your name, im sure once you do that we can hook you up

  5. #5
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    BIZHUB C35 13E2


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    Re: BIZHUB C35 13E2

    can anyone help me with the firmware?


    thanks

  6. #6
    Aging Tech 10,000+ Posts
    BIZHUB C35 13E2

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    Re: BIZHUB C35 13E2

    Just had this issue yesterday. There are two engine firmware versions based on the PRCB. One version has a 0 and one version has a 1. One version is 50G1 and the other is 50G0. If you use the wrong version you will get a 13E2 code.

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