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  1. #1
    Service Manager 1,000+ Posts Bix's Avatar
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    4052 image unit failed?

    Hi, in a bizhub 4052 I had the customer replace the image unit in advance. The printer has 50k, but the customer reports that it is faded. I think of trying to replace with a new image unit and a new toner. Do you often miss these image units too?

  2. #2
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    Re: 4052 image unit failed?

    Hello

    4052 is Lexmark rebranded, all lexmark image unis have this problem.

    Replace the IU.

  3. #3
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: 4052 image unit failed?

    Yes, as suspected. Defective new imaging unit

  4. #4
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: 4052 image unit failed?

    small anomaly. I put the supposed defective image unit in another 4052 and it seems to work. Strange...

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