Did you check driver to be sure you have the right model selected I believe it defaults to 358 on install
does it make a difference ? on Konica it does
Did you check driver to be sure you have the right model selected I believe it defaults to 358 on install
does it make a difference ? on Konica it does
i just tried on a C454
User auth on
Account track on (wasnt able to select password only so it has both name and password)
turn on unauthorized printing to full colour
Login error
Try this. In the Configure Tab of the printer driver, turn off "auto" in the Obtain Settings and then set account track to "off" under device option.
Thank you very much B0265. Your suggestion worked! I turned off "Auto" in Obtain Settings and was then able to set Account Track to "Disable". The machine then accepted the job even though a code was not sent with the print job. I guess what triggers the "Group Authentication Error" is sending the print job without a code with Account Track set to on. Thanks again for everyone's help on this.
I don't want to minimize B0265 good advice, though initially those settings were in link bsm2 posted.
Congrats and thanks for sharing resolution.
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