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  1. #11
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Konica Minolta C458 Print Without Authentication Question

    Did you check driver to be sure you have the right model selected I believe it defaults to 358 on install
    does it make a difference ? on Konica it does

  2. #12
    Service Manager 1,000+ Posts
    Konica Minolta C458 Print Without Authentication Question


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    Re: Konica Minolta C458 Print Without Authentication Question

    i just tried on a C454

    User auth on
    Account track on (wasnt able to select password only so it has both name and password)
    turn on unauthorized printing to full colour

    print

    Login error

  3. #13
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: Konica Minolta C458 Print Without Authentication Question

    Try this. In the Configure Tab of the printer driver, turn off "auto" in the Obtain Settings and then set account track to "off" under device option.

  4. #14
    Senior Tech 250+ Posts progoffice's Avatar
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    Re: Konica Minolta C458 Print Without Authentication Question

    Thank you very much B0265. Your suggestion worked! I turned off "Auto" in Obtain Settings and was then able to set Account Track to "Disable". The machine then accepted the job even though a code was not sent with the print job. I guess what triggers the "Group Authentication Error" is sending the print job without a code with Account Track set to on. Thanks again for everyone's help on this.

  5. #15
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica Minolta C458 Print Without Authentication Question

    I don't want to minimize B0265 good advice, though initially those settings were in link bsm2 posted.
    Congrats and thanks for sharing resolution.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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    I don't reply to private messages from end users.

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