We have 9 Konica Minolta C458 machines in an account where the users want account codes on the machine for copying, but don't care about codes for printing. We have print without authentication turned on, but the copier is still rejecting print jobs sent without account track codes. I'm doing a similar test here in the office on a C454e and I'm getting the same results. The manual says this setting applies to both authentication and account track, so I don't know why I can't print. Job log here in the office says "Group Authentication Error". I've read other posts that suggest firmware, driver and function version all need to be up to date. I'm pretty sure all of this is current and set correctly. What else can I try to overcome what would seem like such an easy problem to solve???
Bookmarks