the reboots are manully performed by customer to get it back onlineOriginally Posted by Bix
but so far firmware is seeming to be going go so far
the strange thing is my supervisor said he couldnt find any firmware later than GC3-R9 on knova.a i did think it was odd too since GC3-R9 is like 2 years old now
Your supervisor is mistaken, there are many special FWs and I think 3 base FW versions newer than yours.
I still will run full diagnostics though, it takes like 5 min.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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I don't reply to private messages from end users.
I've never had anything useful come from running diagnostics so kind of forgot about it. i can try it if i hear back on monday.
KM advised me to install G00-X4 and I did that over 3 working days ago and havent had a call back yet. fingers crossed it is resolved now
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