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Thread: biz223

  1. #1
    Senior Tech 250+ Posts
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    biz223

    Copier had light copies and one line on image. I replaced developer, drum, blade , executed all programs and image was ok.
    After 3 weeks customer told me that the light image came back. Any idea?

  2. #2
    Trusted Tech 50+ Posts escalante's Avatar
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    Re: biz223

    good morning. I delete the counters of the developer, drum and then execute the adjustment of the drum and developer.

    Enviado desde mi SM-J701M mediante Tapatalk

  3. #3
    Service Manager 1,000+ Posts
    biz223


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    Re: biz223

    If you go into user management and add toner (think that where it was with biz250, not sure with 223) does it get darker. Using genuine toner? Also I have replaced a few toner motor gears for light copies on that model. Remove the toner hopper assy and look at the toner motor under exit cover.

  4. #4
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    Re: biz223

    OEM toner or replacement toner used?
    Does drum have damage on rear side?

  5. #5
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: biz223

    if the toner motor was bad it woulkd give a motor code and noise. ck door ground copper contacts ans repl transfer roller if its old.

  6. #6
    Service Manager 1,000+ Posts
    biz223


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    Re: biz223

    Quote Originally Posted by Woxner View Post
    if the toner motor was bad it woulkd give a motor code and noise. ck door ground copper contacts ans repl transfer roller if its old.
    I've had no noise and no codes with light copies on this model. I thought the same thing, why no code. Anyway it's easy to check

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