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Model Name: Bizhub C258
Issue: error-code: c5501
Description:
AC signal abnormality.
The zero cross signal is not input during fusing phase control.
Check: No abnormality in DCPU.
No fuser failure.
MFPB intermittently available.
Is there a workaround with the firmware?
FW does not look as resolution in your case.
Replace in that order:
1. Fuser
2. Power supply
3. MFPB
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If you move the MFPB of another device of the same model and install it, it works fine.Originally Posted by tsbservice
then it sounds like PS or harnesses
Search: zero-cross error
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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