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  1. #1
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    Bizhub 284e loses IP address

    Good evening from Greece guys.
    I have a problem with a bizhub 284e.
    When the customer switches off the main swith, the machine lose its IP address.
    It has happened before with a 224e, which occasionaly loses IP during weekend breaks...
    Any suggestions?

  2. #2
    Master Of The Obvious 10,000+ Posts
    Bizhub 284e loses IP address

    blackcat4866's Avatar
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    Re: Bizhub 284e loses IP address

    Is it set to DHCP or Static? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Senior Tech 250+ Posts
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    Re: Bizhub 284e loses IP address

    Possible battery backup issues...This is pretty old E

  4. #4
    Service Manager 1,000+ Posts
    Bizhub 284e loses IP address

    Synthohol's Avatar
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    Re: Bizhub 284e loses IP address

    The nvram is an ssd. There is no bettery.

    I suggest doing a network initialize and set a static address DNS and all.

  5. #5
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    Re: Bizhub 284e loses IP address

    It is set to static.
    I'll initialize the network and I will give you the feedback guys.
    Thanks

  6. #6
    Field Supervisor 500+ Posts
    Bizhub 284e loses IP address


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    Re: Bizhub 284e loses IP address

    when you say it loses IP what does it revert back to?

    i thought default would be for it to go onto dhcp

    If its going onto dhcp then just reserve it that address in server/router

    Does it also lose the smtp address?

  7. #7
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Bizhub 284e loses IP address

    Interesting topic.

    I also had a customer complain recently that the IP address was being lost on an e series set to MANUAL.

    BS was what i was thinking but maybe I shouldn’t have... LOL.

    So far no call backs since updating to GDM-M1 anyway, it was running older and thought - what the hell.
    If at first you don't succeed, try the way I told you how to do it in the first place.

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