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  1. #11
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, external box function settings

    OK, I opened SM and here is what I found:

    C360.jpg
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  2. #12
    Service Manager 2,500+ Posts
    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    Could imagine that it has something to do with "Management Function Choice" will have to dig in the manual Monday morning. Now it's Sunday evening here and I'm fed up. Sigh.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  3. #13
    Certified Konica Expert 2,500+ Posts
    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    does the copier have a HDD installed?
    if not i wonder if thats killing the option?
    We know a thing or two because we've seen a thing or two.
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  4. #14
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, external box function settings

    Quote Originally Posted by Hansoon View Post
    ...
    HD is present and active and had a logical format, FW is the latest and greatest. Any ideas please?

    Hans
    Quote Originally Posted by Synthohol View Post
    does the copier have a HDD installed?
    if not i wonder if thats killing the option?
    From what I've reading machine has HD, which I suppose to be HDD
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #15
    Master Of The Obvious 10,000+ Posts
    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    Authentication Device 1 & Authentication Device 2 will make that option disappear. I think that I'd check Stop 9 Vendor Mode.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
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    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #16
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, external box function settings

    Quote Originally Posted by blackcat4866 View Post
    Authentication Device 1 & Authentication Device 2 will make that option disappear. I think that I'd check Stop 9 Vendor Mode.
    =^..^=
    Reading Manual never hurts. I think we have winner here.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #17
    Service Manager 2,500+ Posts
    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    Quote Originally Posted by blackcat4866 View Post
    Authentication Device 1 & Authentication Device 2 will make that option disappear. I think that I'd check Stop 9 Vendor Mode.
    =^..^=
    Thanks Cat, yes I was thinking along the same lines since this machine had originally a card reader but I cannot find a way to turn it off. How to get rid of all this Authentication/Management stuff?? Would be convenient to know how to reset the complete machine back to factory defaults. Initialization doesn't do it.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  8. #18
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, external box function settings

    Quote Originally Posted by Hansoon View Post
    Thanks Cat, yes I was thinking along the same lines since this machine had originally a card reader but I cannot find a way to turn it off. How to get rid of all this Authentication/Management stuff?? Would be convenient to know how to reset the complete machine back to factory defaults. Initialization doesn't do it.

    Hans
    Hans what type of Initialization did you do? [Clear All Data] from service mode?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  9. #19
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: BH-C-360, external box function settings

    Hi, I believe it is not possible to reset the Service Mode settings.


    The only settings you reset are those related to the CSRC when you initialize the network settings. I therefore recommend that you take a look at the one from @blackcat4866

    Also take a look at the Biling settings. They are often modified for some customers. Go to Service Mode> Stop> 9> Authentication Device (check also Counter Setting)

  10. #20
    Service Manager 2,500+ Posts
    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    Quote Originally Posted by tsbservice View Post
    Hans what type of Initialization did you do? [Clear All Data] from service mode?
    Yes, that's what I did as well as HDD format and Firmware. Since days I'm roaming in the Stop-9 settings but find it hard to find a way to find back to standard factory settings.

    I just want to get rid of this Authentication/Management crap. It is rather hard to understand the manual. It would take time to absorb whats written there and that's what I don't have. Machine has to go out tomorrow morning.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

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