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  1. #1
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    BH-C-360, external box function settings

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    BH-C-360, external box function settings

    Machine does not show "External Memory Document Scan" (Administrator Settings>System Setting>UserBox Settings>External Memory Function Settings)

    In the menu are "Save Document" and "Print Document" present but the 3rd entry "External Memory Document Scan" is missing.

    HD is present and active and had a logical format, FW is the latest and greatest. Any ideas please?

    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

  2. #2
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, external box function settings

    I have no idea. Wild guess, compare soft switch settings with working machine. Sorry not much help.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  3. #3
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    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    enable it in admin mode user box settings ext memory settings

  4. #4
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    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    Quote Originally Posted by Synthohol View Post
    enable it in admin mode user box settings ext memory settings
    Err... Well that's exactly what I did from the beginning and the reason how I discovered that this 3rd menu item is not present.

    I did: Administrator Settings>System Setting>UserBox Settings>External Memory Function Settings

    In the menu are "Save Document on/off" and "Print Document on/off" present but the 3rd entry "External Memory Document Scan" is not there where it usually is.

    See my original post

    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

  5. #5
    Service Manager 1,000+ Posts
    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    Quote Originally Posted by tsbservice View Post
    I have no idea. Wild guess, compare soft switch settings with working machine. Sorry not much help.
    For sure an undocumented safety option made by soft switch setting.

    My own office machine has under External Memory Function Settings this 3rd setting "External Memory Document Scan" The other one coming from a wholesaler not. One would need help from KonicaMinolta but I'm an Indy........

    Really don't know how I can compare softswitches between machines.

    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

  6. #6
    Service Manager 1,000+ Posts
    BH-C-360, external box function settings


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    Re: BH-C-360, external box function settings

    Quote Originally Posted by Hansoon View Post
    For sure an undocumented safety option made by soft switch setting.

    My own office machine has under External Memory Function Settings this 3rd setting "External Memory Document Scan" The other one coming from a wholesaler not. One would need help from KonicaMinolta but I'm an Indy........

    Really don't know how I can compare softswitches between machines.

    Hans
    Hey Hans,

    Hope all is well. If you print out management list from both machines all the settings including softswitches will be on the pages that print. You can put mang lists side by side and go down the setting one by one until you see what setting is different.

  7. #7
    Service Manager 1,000+ Posts
    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    Hey Copyman, I'm OK, thanks for asking.

    In the Management list I cannot find any soft switch setting. However in the Parameter list are many entries from soft switches but its under a header named FAX_JOB.data. Is that the one you mean?

    This machine is anyway different than all the other I have seen. When I put an USB-Stick in the port than it says:
    "An external memory is connected. The external memory can be accessed from the Systems User Box function"

    That's very different than usual. Normally it gives you the 3 option buttons:
    "Print a document from External Memory" or
    "Save a document to External Memory" or also
    "Save a document from External Memory to a User Box"

    I tried Initialization and also new firmware. It stays the same.

    Hans
    Last edited by Hansoon; 3 Weeks Ago at 05:05 PM.
    " Sent from my Intel i286 using MS-DOS 2.0 "

  8. #8
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, external box function settings

    Quote Originally Posted by Synthohol View Post
    enable it in admin mode user box settings ext memory settings
    Hey, that will be rookie mistake, even I know how and where to enable USB memory...and when it comes to KM I'm de facto tenderfoot
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  9. #9
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, external box function settings

    Quote Originally Posted by Hansoon View Post
    For sure an undocumented safety option made by soft switch setting.

    My own office machine has under External Memory Function Settings this 3rd setting "External Memory Document Scan" The other one coming from a wholesaler not. One would need help from KonicaMinolta but I'm an Indy........

    Really don't know how I can compare softswitches between machines.

    Hans
    Hans, you can save two machines MMLs on external memory, then compare them by little tool or print them and compare visually.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  10. #10
    Service Manager 1,000+ Posts
    BH-C-360, external box function settings

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    Re: BH-C-360, external box function settings

    Yes, but I cannot find those soft switches. Only those under "FAX_JOB.data" when I call up the parameter list, not the Management List.

    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

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