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  1. #1
    Field Supervisor 500+ Posts
    bizhub c364e jam first tray

    brent's Avatar
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    bizhub c364e jam first tray

    It is probably silly but its plaguing me I have replaced the feed tires. I have the 2 black feed round clutches on order but I can only get about 17 or co copies out in between jams.. tray 2 is fine tray one is set to legal.. and it kind of rips the paper where the feed tires sits..
    can someone help me with this silly problem?

    brent thank you

  2. #2
    Senior Tech 250+ Posts Max's Avatar
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    Re: bizhub c364e jam first tray

    Try the torque limiter on the sep tyre. Has pressure of sep tyre been changed? Replace the black vertical guide as it can wear out/get notches from paper. Feed clutch sticking ?

  3. #3
    Master Of The Obvious 10,000+ Posts
    bizhub c364e jam first tray

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    Re: bizhub c364e jam first tray

    Jam code?
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
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    Re: bizhub c364e jam first tray

    Quote Originally Posted by brent View Post
    It is probably silly but its plaguing me I have replaced the feed tires. I have the 2 black feed round clutches on order but I can only get about 17 or co copies out in between jams.. tray 2 is fine tray one is set to legal.. and it kind of rips the paper where the feed tires sits..
    can someone help me with this silly problem?

    brent thank you
    I had the same issue with a C224e. I resolved the issue by replacing the paper feed clutch. And on a 454e, I had to disconnect the paper feed clutch connector and reconnect the connector which fix the tray 1 paper jam issue.

    Regards

    nelo

  5. #5
    Service Manager 1,000+ Posts
    bizhub c364e jam first tray


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    Re: bizhub c364e jam first tray

    Make sure the plastic tabs arent broken where hooks on side door latch. I've been finding a lot of these broken affecting only one tray.

  6. #6
    Field Supervisor 500+ Posts
    bizhub c364e jam first tray

    brent's Avatar
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    Re: bizhub c364e jam first tray

    sorry I forgot to respond back.. it was a clutch.. these machines are so good that I had never had the whole feed assembly
    out before.. clutch fixed it.. thanks
    brent

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