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  1. #1
    Senior Tech 100+ Posts
    Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

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    Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    Hi all,

    I have been working on a Bizhub C754 and I cant get anymore then 2- 3 from the tray 3 LCF, tray 4 prints perfect tray 3 isn't. I have changed the rollers, cleaned all sensors, cleaned feed rollers. In LC1, replaced the whole paper cassette drawer 3 with no luck. Anyone else come across this problem???

  2. #2
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    Hi have you tried to check with sensor check if everything is correct? Jam Code?

  3. #3
    Senior Tech 100+ Posts
    Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

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    Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    I chance cleaned all the sensors, there is no actual error just multiple jam locations and I need to clear them.

    OTE=Bix;898157]Hi have you tried to check with sensor check if everything is correct? Jam Code?[/QUOTE]

  4. #4
    KonicaMinolta Senior Tech 250+ Posts srvctec's Avatar
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    Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    Quote Originally Posted by Alex1 View Post
    I chance cleaned all the sensors, there is no actual error just multiple jam locations and I need to clear them.

    OTE=Bix;898157]Hi have you tried to check with sensor check if everything is correct? Jam Code?
    [/QUOTE]

    Are the jam codes set to display in the service mode? Even if they aren't you can check the codes in chronological order via the "Paper Jam History" in service mode.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2000.

  5. #5
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    Switch 11 bit 7 to 1 to get the jam codes to display on the copy screen.
    Guess J-13XX would be in history.
    Whatever

  6. #6
    Senior Tech 100+ Posts
    Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

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    Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    I'll take a look today and see what comes up.

    Are the jam codes set to display in the service mode? Even if they aren't you can check the codes in chronological order via the "Paper Jam History" in service mode.[/QUOTE]

  7. #7
    Senior Tech 100+ Posts
    Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

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    Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    How do I do that. I assume it's in service mode??

    Quote Originally Posted by allan View Post
    Switch 11 bit 7 to 1 to get the jam codes to display on the copy screen.
    Guess J-13XX would be in history.

  8. #8
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    Yes. under system 2 and software switch settings.
    Refer to the manual.


    Or just look for the display jam code option.
    Whatever

  9. #9
    Senior Tech 100+ Posts
    Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

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    Re: Konica Minolta Bizhub C754. Paper Cassette Tray 3 jams

    Quote Originally Posted by Alex1 View Post
    I chance cleaned all the sensors, there is no actual error just multiple jam locations and I need to clear them.

    OTE=Bix;898157]Hi have you tried to check with sensor check if everything is correct? Jam Code?
    [/QUOTE]


    I tried uploading the image taken, however i keep getting errors to upload. but the machine displays sections jamming 1,2,3,11,13, and 12 as multiple sheet jams. its expected as its multiple pages printed however if i do multiple prints from paper cassette drawer 4 it works perfectly fine.

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