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Thread: i need help!!

  1. #41
    Service Manager 10,000+ Posts
    i need help!!

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    Re: i need help!!

    Quote Originally Posted by DigiMan View Post
    Damn you guys are on a rampage,pretty sure you scared him off though LOL
    Nope didn't scare him away.i need help!!

    Sent from my SM-G960U using Tapatalk

  2. #42
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    i need help!!


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    Re: i need help!!

    I followed the instructions on the E-11 home page
    No problem solving the problem
    WhatsApp special number to communicate
    00966552292755
    I sent you the attached pictures and is my serial number scanned

    WhatsApp Image 2019-11-02 at 9.42.31 AM.jpg
    WhatsApp Image 2019-11-02 at 9.42.44 AM.jpg
    WhatsApp Image 2019-11-02 at 9.43.23 AM.jpg
    WhatsApp Image 2019-11-02 at 9.45.48 AM.jpg

  3. #43
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    Re: i need help!!

    Quote Originally Posted by darry1322 View Post
    Follow the setup instructions here. Mainly page E-11

    This will get rid of your cyan and magenta lines.
    S28C-6e19110210050_0001.jpgThe problem is not solved




    [COLOR=rgba(0, 0, 0, 0.54)]
    [/COLOR][COLOR=rgba(0, 0, 0, 0.54)]
    [/COLOR]








  4. #44
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    Re: i need help!!

    Go back through those setup instructions and at the end do the Gradation Adjustment also.

  5. #45
    Senior Tech 100+ Posts BaconSteve's Avatar
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    i need help!!

    Am I missing something?

    I see a lot of set-up and skew and other adjustments, but not seeing gradation or anything related to lines in this document.

    Mhmds, can you post a picture of the output with the lines?

    Do the lines go all the way off the edge of the paper or do they stop a few millimeters from the edge? Are the lines on there only when copying or when printing as well. How many copies on this machine?

    I think synthohol sent you a link to a service manual? I don’t work on this brand but if you forward the link to me via PM, I’ll take a look to see if I can point you in the rite direction.

  6. #46
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    Re: i need help!!

    Quote Originally Posted by BaconSteve View Post
    Am I missing something?

    I don’t work on this brand ....

    He has posted the faulty images a couple of times in the thread.

    On some KonicaMinolta color machines, if you do not follow the setup instructions you will get horizontal colored lines (alternate pages of cyan and magenta) on all color copied pages. Any KM tech has probably had this happen a couple of times just skipping a setup step.
    Since this model is older and his machine probably isn't new, I suspect someone did a clear on the machine and now the setup steps will have to be done to clear the "lines of shame". So called because it means the tech got sloppy during setup.

  7. #47
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    Re: i need help!!

    Quote Originally Posted by BaconSteve View Post
    Am I missing something?

    I see a lot of set-up and skew and other adjustments, but not seeing gradation or anything related to lines in this document.

    Mhmds, can you post a picture of the output with the lines?

    Do the lines go all the way off the edge of the paper or do they stop a few millimeters from the edge? Are the lines on there only when copying or when printing as well. How many copies on this machine?

    I think synthohol sent you a link to a service manual? I don’t work on this brand but if you forward the link to me via PM, I’ll take a look to see if I can point you in the rite direction.

    only when copying
    S28C-6e19110210050_0001.jpg

  8. #48
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    Re: i need help!!

    Quote Originally Posted by mhmds102466 View Post
    only when copying
    S28C-6e19110210050_0001.jpg
    you have not done the setup procedure correctly ...redo it.

  9. #49
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    Re: i need help!!

    This page, E-11 is not what I meant. The link to the entire service manual the Synthohol sent you in your PM (private message).

    Copy’s only, ok. Through the document feeder only? What if you place the original on the glass and make a copy, do you get lines there as well?

    You didn’t answer the other questions I asked. Trying to help you dude.

  10. #50
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    Re: i need help!!

    Quote Originally Posted by darry1322 View Post
    He has posted the faulty images a couple of times in the thread.

    On some KonicaMinolta color machines, if you do not follow the setup instructions you will get horizontal colored lines (alternate pages of cyan and magenta) on all color copied pages. Any KM tech has probably had this happen a couple of times just skipping a setup step.
    Since this model is older and his machine probably isn't new, I suspect someone did a clear on the machine and now the setup steps will have to be done to clear the "lines of shame". So called because it means the tech got sloppy during setup.
    Lol, NOW I GET IT. Ok, thanks for the clarification. I scrolled through the thread, I guess I missed the examples. Sorry, not trying to muddy the waters, just trying to help. Thanks again darry.

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