Restart the printer remotely

**Bix** · 11-06-2019

Yes, there are still some problems if the firmware is not updated. Sometimes FA14 also happens.

I tried it on a bizhub 4052 but without success. I have tried both from PC and directly from the browser of the multifunction printer. For example:
https://192.168.1.11:50443/Panel/reboot.cgi

I forget something?

**rrrohan** · 11-06-2019

Originally Posted by Bix

Yes, there are still some problems if the firmware is not updated. Sometimes FA14 also happens.

I tried it on a bizhub 4052 but without success. I have tried both from PC and directly from the browser of the multifunction printer. For example:
https://192.168.1.11:50443/Panel/reboot.cgi

I forget something?

im guessing remote panel server needs to be setup. and if you use password authentication on remote panel you might need to first login to remote panel via the usual URL before loading the reboot.cgi URL

**Bix** · 11-06-2019

Yes, the server is configured.

There are no problems accessing https://192.168.1.11:50443/panel/remote_panel.cgi

**rrrohan** · 11-06-2019

Originally Posted by Bix

Yes, the server is configured.

There are no problems accessing https://192.168.1.11:50443/panel/remote_panel.cgi

isnt the 4052 a lexmark rebadge? might be something to do with it

**tsbservice** · 01-19-2021

Originally Posted by Bix

Yes, the server is configured.

There are no problems accessing https://192.168.1.11:50443/panel/remote_panel.cgi

Then you can enter Service mode - Enhanced security - Engine FW DipSW and from there REBOOT machine remotely.

**Bix** · 01-19-2021

Originally Posted by tsbservice

Then you can enter Service mode - Enhanced security - Engine FW DipSW and from there REBOOT machine remotely.

Hi, I have tested on a bizhub 308.
However, the Service Mode closed after entering the reboot link. The printer did not restart. I miss something?thank you bro

**tsbservice** · 01-19-2021

Originally Posted by Bix

Hi, I have tested on a bizhub 308.
However, the Service Mode closed after entering the reboot link. The printer did not restart. I miss something?thank you bro

I'm doing this on C250i with latest FW and it did reboot.

**rrrohan** · 01-19-2021

im old school i just ask the staff to turn it off for few seconds then back on.

there is a URL you can nav to which causes the copier to freak out and do a crash reboot as well