Konica Minolta Bizhub C554e - Toner Issues

[Toxic]

I have seen customers who sometimes try to steal toners but not so obvious,maybe 1 bottle on 5 bootles and that is hard to trace, but 18 bottles on 5k clicks,that is so cheeky.
In my surrounding people who doing this would be beaten for sure for making somebody stupid and steal from him.
Anyway you should double check this situation.
Why did you not react sooner before they allegedly "deplete" 18 bottles?

[copier tech]

Yes that is the thing. Toners are included in contract.

Dont know how can We find his account on eBay???

simply ask him to save the empties for you that way you can keep track.

There is also 3rd party software that monitors the machine readings, toner errors etc this may be of use to you.

[copiertec]

Agreed with all the above. I would ask for empties to swap with full ones also, set it up to so you can monitor toner levels.