Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 3 of 3
  1. #1
    Junior Member
    Join Date
    Jul 2016
    Location
    St Augustine, Florida
    Posts
    8
    Rep Power
    0

    Cannot access service mode on Bizhub 500

    Message came up to replace fuser call service. After replacing fuser I am locked out of service mode. Cannot reset counts etc.
    Utility-meter-details-stop-0-0-stop-0-1 does nothing. Tried trouble reset using main switch and switch 2. Unplugged and let sit for several hours.
    With new fuser machine goes thru normal startup, fuser warms up etc. but message to replace fuser call service remains.
    Please tell me its a bad main board etc. Been a good box but with 2.5 million copies on this one I'm ready to upgrade this customer!
    Thanks

  2. #2
    Field Supervisor 500+ Posts
    Join Date
    Dec 2009
    Posts
    678
    Rep Power
    60

    Re: Cannot access service mode on Bizhub 500

    Did you get "troublereset" on lcd when hold utility and turn on main switch?
    If you get message try open right door and type stop 00 stop 01 , you should get in service mode if i remember good.
    Did you hear sound feedback when typing on keyboard, maybe some button not working and you can not enter SM.

  3. #3
    Service Manager 1,000+ Posts
    Cannot access service mode on Bizhub 500


    Join Date
    Sep 2011
    Location
    Perth, Western Australia
    Posts
    1,894
    Rep Power
    69

    Re: Cannot access service mode on Bizhub 500

    id also unplug network/fax

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here