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  1. #11
    Senior Tech 100+ Posts BaconSteve's Avatar
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    color line probleme

    My 2 cents:

    Weird that it has a 1~2 mm void area across the top... It looks a lot like a scanned image was printed and the scan glass is a hot mess.


    Edit: I guess the void area could also be that he scanned it to PDF to use as an attachment here. Meh, Iíll show myself out...
    Last edited by BaconSteve; 4 Weeks Ago at 10:55 PM.

  2. #12
    Master Of The Obvious 10,000+ Posts
    color line probleme

    blackcat4866's Avatar
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    Re: color line probleme

    If I were to make a guess I'd say the spout that carries the primary transfer waste toner to the waste bottle is likely clogged. From there the primary transfer cleaning unit backs up until the waste toner oozes out at the seals.

    Check to see that there is some room in the waste bottle to accept transfer waste toner. I had a bizhub 654e the other day that entirely filled the primary transfer waste area of the waste bottle without triggering the bottle full sensor. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #13
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    Re: color line probleme

    So i Cleaned the transfert belt and the blade.
    Now i have no thread but i dont know for how long.
    Blackcat is right "the spout that carries the primary transfer waste toner to the waste bottle is likely clogged. From there the primary transfer cleaning unit backs up until the waste toner oozes out at the seals".
    I disassembled and cleaned the spout and the tank. But this i not the first time i have the spout clogged.
    We will see in the future if the problem is solved definitively.

    My C220 tells me that the drum units have expired yesterday (coincidence) but i'm sure we can still use them. Is it possible to remove the alert that says to change the drum ?
    20191115_105627.jpg

    Than you to everyone for your help regarding the thread problem.

  4. #14
    Master Of The Obvious 10,000+ Posts
    color line probleme

    blackcat4866's Avatar
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    Re: color line probleme

    Once they show "Replace..." Flipping the soft switch for the consumables will only affect the next replacement. If it were me I would turn off the comsumable popup, but until you install new drums it will still display.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #15
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    Re: color line probleme

    If i understand correctly, Flipping the soft switch will not work if i do not change the drums ?
    But if i flippe the soft switch and i change the drums, i'll never have a message again ?

  6. #16
    Service Manager 1,000+ Posts
    color line probleme

    Synthohol's Avatar
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    Re: color line probleme

    Yes. Disabling notifications only works when there are none currently displayed.
    Once the egg is cracked you are stuck making the omelet.

  7. #17
    Service Manager 5,000+ Posts
    color line probleme

    Phil B.'s Avatar
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    Re: color line probleme

    Quote Originally Posted by Synthohol View Post
    Yes. Disabling notifications only works when there are none currently displayed.
    Once the egg is cracked you are stuck making the omelet.

    Great analogy!

  8. #18
    Master Of The Obvious 10,000+ Posts
    color line probleme

    blackcat4866's Avatar
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    Re: color line probleme

    Quote Originally Posted by Gael View Post
    If i understand correctly, Flipping the soft switch will not work if i do not change the drums ?
    But if i flippe the soft switch and i change the drums, i'll never have a message again ?
    Correct. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #19
    Senior Tech 100+ Posts BaconSteve's Avatar
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    Re: color line probleme

    Quote Originally Posted by Synthohol View Post
    Yes. Disabling notifications only works when there are none currently displayed.
    Once the egg is cracked you are stuck making the omelet.
    So... what if I like sunny side up?

  10. #20
    Service Manager 1,000+ Posts
    color line probleme

    Synthohol's Avatar
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    Re: color line probleme

    Salmonella?

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