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  1. #1
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    Hot o/p paper C3851 konica

    Hi guys,
    I have C3851 MFP, give paper very hot in copies and printing, I decreased the fusing temp to min degree but still same problem, does anyone have solution for that please.

    Learned a lot will become an expert

  2. #2
    Service Manager 10,000+ Posts
    Hot o/p paper C3851 konica

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    Re: Hot o/p paper C3851 konica

    Quote Originally Posted by hemai2005 View Post
    Hi guys,
    I have C3851 MFP, give paper very hot in copies and printing, I decreased the fusing temp to min degree but still same problem, does anyone have solution for that please.
    what GSM of the paper?

    what are the tray settings for paper type?

    after changing fuser temp, are you getting quality problems? (poor bonding of toner)

    you have to realize most fusers run @ 230 C

  3. #3
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    Re: Hot o/p paper C3851 konica

    Quote Originally Posted by Phil B. View Post
    what GSM of the paper?

    what are the tray settings for paper type?

    after changing fuser temp, are you getting quality problems? (poor bonding of toner)

    you have to realize most fusers run @ 230 C
    Plain paper, 80 gsm, letter size, no any problems in quality after decrease the temp. It's just decreased to - 10

    Learned a lot will become an expert

  4. #4
    Master Of The Obvious 10,000+ Posts
    Hot o/p paper C3851 konica

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    Re: Hot o/p paper C3851 konica

    So what are you trying to fix? You must know that it's supposed to get hot to fuse the image. I'm very confused. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 2,500+ Posts
    Hot o/p paper C3851 konica


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    Re: Hot o/p paper C3851 konica

    Those small kon/min run very hot. The 3100P get so hot the fuser cover turns brown and plastic gets nice and crispy.

    A few customers have complained and was thinking about turning down the temp or having it go into energy save mode faster, etc. Took a quick look on knowledge base and didn't see anything it.

  6. #6
    Master Of The Obvious 10,000+ Posts
    Hot o/p paper C3851 konica

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    Re: Hot o/p paper C3851 konica

    It will certainly extend the life of the fuser ... and the whole machine, to have is go into sleep mode quicker, and I encourage it. On Kyoceras they call it Silent Mode, and I think it should be the default. The screen is on and accepts commands, but the engine is fully asleep, and must do a complete warmup to print. But the funny thing is that the customers with these tabletop MFPs can't wait 30 seconds to get a print. It's just too long, even if it doubles the lifespan of the machine. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Hot o/p paper C3851 konica

    Read in your SM about Fan control, test and make sure all fans are working at designed speed and time, especially Paper cooling fan.
    Vacuuming blocked filters also may help. Check that Smart Fusing control is permited in Service mode. Last but not least - swap with another fuser unit if possible.
    Good luck

    BTW, nice RP(300) BC
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  8. #8
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    Re: Hot o/p paper C3851 konica

    Quote Originally Posted by tsbservice View Post
    Read in your SM about Fan control, test and make sure all fans are working at designed speed and time, especially Paper cooling fan.
    Vacuuming blocked filters also may help. Check that Smart Fusing control is permited in Service mode. Last but not least - swap with another fuser unit if possible.
    Good luck

    BTW, nice RP(300) BC
    I did already yesterday load check for All fan specially Paper coolling fan, and all working fine , machine has 20k copies (New) , fusing nice & new but I'll try with another fuser swap if available.
    Thanks man.

    Learned a lot will become an expert

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