Dave,
You may check also this:
"Drum Unit Detection Error" message after installing a new Extended Life Drum (DR315K).
CAUSE: Firmware prior to G00-V1 is installed on the MFP.
SOLUTION: Install firmware version G00-X4 or newer.
Another thought, check if drum units chips are there, if no/wrong chip I think it will throw that message.
As for Developing units TCR sensor is used for their detection...maybe somebody was trying to mess with chips?
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
On mykonicaminolta.com the lasts I see is G00-U8 ?Originally Posted by tsbservice
I updated it to that, still same problem.
Thanks
Last edited by deputydogg; 11-21-2019 at 08:34 PM.
U8 is old one prior to V1 and next after. What about chips?
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Chips are all there. It is a brand new machine.
So G00-V1 is newer than G00-U8 ? The G00-V1 has a newer date listed beside it.
Thanks
Hi, consider that the firmware update uses the alphabet order. Sometimes you might find a newer date in an old firmwae because KM simply modified the document.
Example:
G00-A0 | old firmware
G00-B0 | new firmware
There is a training course on this
[QUOTE=Bix;1026512]Hi, consider that the firmware update uses the alphabet order. Sometimes you might find a newer date in an old firmwae because KM simply modified the document.
Example:
G00-A0 | old firmware
G00-B0 | new firmware
I was able to finally get the latest firmware but it didn't fix it. I just got off the phone with a KM product engineer and he deemed the MFP board is bad as it is not putting out 3v to front side board.
Dave, please do follow up. MFPB seems to be tough call on this unit.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
The problem was the MFP board, it was not putting out 3v to the front side board.
Dave
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