Results 1 to 4 of 4
  1. #1
    Senior Tech 100+ Posts
    Join Date
    Dec 2015
    Location
    Erie,PA
    Posts
    186
    Rep Power
    21

    BH558e and demo page

    Hi people,

    I have a BH558e here and have a strange one. I think that it was mentioned here before but I cant find it. What I have is when we go to print out a test page from the utility, print and then demo, ps, pcl or config pages. We choose the paper tray and press print, it asks for thick 3 paper to be loaded? We change the paper type to thick 3 and then print and it wants plain paper. So we cannot print a demo page. Cannot find it on KM site or here.

    Thanks
    KEN

  2. #2
    Super Tech 500+ Posts CompyTech's Avatar
    Join Date
    Feb 2011
    Location
    MS
    Posts
    706
    Rep Power
    36

    Re: BH558e and demo page

    Had this happen before. User settings, printer settings, some one changed the paper type. Change it back to plain should work fine again.

  3. #3
    Senior Tech 100+ Posts
    Join Date
    Dec 2015
    Location
    Erie,PA
    Posts
    186
    Rep Power
    21

    Re: BH558e and demo page

    WOW!!! That was easy!! Thanks!!!

    KEN

  4. #4
    Service Manager 1,000+ Posts
    Join Date
    Mar 2013
    Location
    Meridian, MS
    Posts
    1,152
    Rep Power
    50

    Re: BH558e and demo page

    Quote Originally Posted by kenpio View Post
    Hi people,

    I have a BH558e here and have a strange one. I think that it was mentioned here before but I cant find it. What I have is when we go to print out a test page from the utility, print and then demo, ps, pcl or config pages. We choose the paper tray and press print, it asks for thick 3 paper to be loaded? We change the paper type to thick 3 and then print and it wants plain paper. So we cannot print a demo page. Cannot find it on KM site or here.

    Thanks
    KEN
    Are the paper trays set to auto switch? In what order of priority are the trays set? Set all trays to letter size, plain paper, maybe even disengage all drawers except one to narrow down the problematic tray?!BH558e and demo page

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here