Bizhub C224e not detecting firmware

[Ari007]

I have a bizhub c224e, with low copy/print. The machine was running fine but had some deep sleep issues. Now, if the main sw is turned on it does the full warmup procedure(can tell from the sound) and gets stuck at two fins. If firmware is inserted from service port first it stays off and if main switch is turned on/off it again gets stuck at two fins.

*SSD replaced
*All the sensors are working
*HDD is disconnected and disabled from service mode.

Please help.

[Phil B.]

I have a bizhub c224e, with low copy/print. The machine was running fine but had some deep sleep issues. Now, if the main sw is turned on it does the full warmup procedure(can tell from the sound) and gets stuck at two fins. If firmware is inserted from service port first it stays off and if main switch is turned on/off it again gets stuck at two fins.

*SSD replaced
*All the sensors are working
*HDD is disconnected and disabled from service mode.

Please help.

sounds like you need a service manual

[Ari007]

sounds like you need a service manual

I already have.. and went through the procedures.. this is an uncommon problem..

[tsbservice]

Turn on machine while holding op panel's Power button, wait for a beep. Do self diagnostic and look for any NG results, probably if it fails at second pillar(fin) some memory tests will fail.

[Ari007]

Turn on machine while holding op panel's Power button, wait for a beep. Do self diagnostic and look for any NG results, probably if it fails at second pillar(fin) some memory tests will fail.

I've already ordered replacement RAM.. hopefully will get it within two days.. I'll try this

[copier tech]

I have a bizhub c224e, with low copy/print. The machine was running fine but had some deep sleep issues. Now, if the main sw is turned on it does the full warmup procedure(can tell from the sound) and gets stuck at two fins. If firmware is inserted from service port first it stays off and if main switch is turned on/off it again gets stuck at two fins.

*SSD replaced
*All the sensors are working
*HDD is disconnected and disabled from service mode.

Please help.

How did you enter CE mode to disable the HDD if the machine wont boot?

[qbert69]

I have a bizhub c224e, with low copy/print. The machine was running fine but had some deep sleep issues. Now, if the main sw is turned on it does the full warmup procedure(can tell from the sound) and gets stuck at two fins. If firmware is inserted from service port first it stays off and if main switch is turned on/off it again gets stuck at two fins.

*SSD replaced
*All the sensors are working
*HDD is disconnected and disabled from service mode.

Please help.

SSD Brand New or Pulled from another machine???

Sent from my SM-N950U1 using Tapatalk

[allan]

Yea the reset tool comes to mind.
Should boot into diagnostic mode to test RAM.

[copyman]

Agree use the firmware reset tool.

Also try booting up with service USB port open but no flash drive in it. It should boot up so you can get into service mode etc

[Ari007]

How did you enter CE mode to disable the HDD if the machine wont boot?

Disabled when the machine was running fine... a week ago