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  1. #1
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    C8000 gray bakcground

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    hi, I have a problem on a C8000 I have a gray background on everything I print. I changed the black corona, swap the drum, the head of the writings. but the problem is still present.I have even changed the black development unit, but I still have the gray background in everything I print. Have you some solution for me please? when I'm doing a patterne test 49, I have a band at the level of black only.

  2. #2
    Still learning... 100+ Posts
    C8000 gray bakcground


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    Re: C8000 gray bakcground

    Ensure your SCSI cable between the machine and Fiery are correctly seated.

    Could be worth changing your black Dev - I've often seen it expire before life and it'll leave a background toning.

  3. #3
    Service Manager 10,000+ Posts
    C8000 gray bakcground

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    Re: C8000 gray bakcground

    Quote Originally Posted by jiceys View Post
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    hi, I have a problem on a C8000 I have a gray background on everything I print. I changed the black corona, swap the drum, the head of the writings. but the problem is still present.I have even changed the black development unit, but I still have the gray background in everything I print. Have you some solution for me please? when I'm doing a patterne test 49, I have a band at the level of black only.
    'shot gunning' a problem is VERY costly ...

    you mention NOTHING about the page counts on machine/supplies.

    did you make all proper adjustments after replacing parts

    Genuine Toners/Drum?

    "head of writings?" you mean Laser Asmy?

    Are you a trained tech or end user

    do you have a service manual?

  4. #4
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    Re: C8000 gray bakcground

    Quote Originally Posted by dagoof View Post
    Ensure your SCSI cable between the machine and Fiery are correctly seated.

    Could be worth changing your black Dev - I've often seen it expire before life and it'll leave a background toning.
    Thank you for answering me.
    I changed the black developer, I also checked the cable. but I still have the same problem. there is the same black background when I print the test pattern 43 in the technical mode, i have the same black back in all the sheets.
    I am a user and i have experience in konica printers. I have the technical manual. of C8000.
    the total counter is 2,517,080.

  5. #5
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    Re: C8000 gray bakcground

    Quote Originally Posted by Phil B. View Post
    'shot gunning' a problem is VERY costly ...

    you mention NOTHING about the page counts on machine/supplies.

    did you make all proper adjustments after replacing parts

    Genuine Toners/Drum?

    "head of writings?" you mean Laser Asmy?

    Are you a trained tech or end user

    do you have a service manual?

    Thank you for answering me.
    I made all the adjustments in the technical mode after replacing parts .Yes it is genuine toners/drum. there is the same black background when I print the test pattern 43 in the technical mode, i have the same black back in all the sheets.
    I am a trained tech in konica printers. I have the technical manual. of C8000.
    the total counter is 2,517,080.

  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C8000 gray bakcground

    Quote Originally Posted by jiceys View Post
    Thank you for answering me.
    I changed the black developer, I also checked the cable. but I still have the same problem. there is the same black background when I print the test pattern 43 in the technical mode, i have the same black back in all the sheets.
    I am a user and i have experience in konica printers. I have the technical manual. of C8000.
    the total counter is 2,517,080.
    Quote Originally Posted by jiceys View Post
    Thank you for answering me.
    I made all the adjustments in the technical mode after replacing parts .Yes it is genuine toners/drum. there is the same black background when I print the test pattern 43 in the technical mode, i have the same black back in all the sheets.
    I am a trained tech in konica printers. I have the technical manual. of C8000.
    the total counter is 2,517,080.
    Sooo, user or trained tech
    Also posting a sample would be nice.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #7
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    Re: C8000 gray bakcground

    Quote Originally Posted by tsbservice View Post
    Sooo, user or trained tech
    Also posting a sample would be nice.
    I send an attached picture

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