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Thread: c4641

  1. #1
    Technician E-ring's Avatar
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    Exclamation c4641

    hi
    We have a Develop Ineo+ 2060L here that gives us some trouble:
    C4641, C4642, C4643 (and a few 4631, 4632, 4633)

    It appears only after printing, when the printer does the self adjustment, or when color registration auto adj. is made manually (after printing)
    After a restart, color registration auto adj. finishs normally, several times.

    We tried solenoid, Transferbelt and returning to install data.



    Thanks for suggestions...

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: c4641

    If color registration shutter solenoid is not failing it may be PRCB...is my guess.
    Btw, nice user name and picture
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  3. #3
    Technician E-ring's Avatar
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    Re: c4641

    Quote Originally Posted by tsbservice View Post
    If color registration shutter solenoid is not failing it may be PRCB...is my guess.
    Btw, nice user name and picture
    Thanks!

    One of my colleagues remembered a similar case... FW had a bug, so I will try that next.

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: c4641

    Doing FW won't hurt. Good luck.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #5
    Technician E-ring's Avatar
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    Re: c4641

    It is a FW bug!
    Everything newer than the G00 that was installed will solve it.

  6. #6
    Technician E-ring's Avatar
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    Re: c4641

    Quote Originally Posted by E-ring View Post
    It is a FW bug!
    Everything newer than the G00 that was installed will solve it.

    So, in the end it was not the mass production FW that solved it, its a bug fixing one gmf21. You have to search for C4661, all the other errors I had are not mentioned.

    Whole trouble was caused by customer choosing Toner save in each tray setup (cheap f...).
    I guess, printer uses low density only in adjustments outside of tech mode.

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    Re: c4641

    Quote Originally Posted by E-ring View Post
    So, in the end it was not the mass production FW that solved it, its a bug fixing one gmf21. You have to search for C4661, all the other errors I had are not mentioned.

    Whole trouble was caused by customer choosing Toner save in each tray setup (cheap f...).
    I guess, printer uses low density only in adjustments outside of tech mode.

    i dont understand the solution i have the same problem
    please you can explain

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