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I can't update firmware on the bizhub c360i series. I copy the firmware folder (FW000XX) to the root of the usb stick, but it does not start. The dot appears but then nothing ..Thanks to everyone who will help meThanks to everyone who will help meI can't update firmware on the bizhub c360i series. I copy the firmware folder (FW000XX) to the root of the usb stick, but it does not start. The dot appears but then nothing ..Thanks to everyone who will help me
did you forget to hold down the "secret" red button on the panel while booting?
We know a thing or two because we've seen a thing or two.
Also don't ask me for files without a contributor badge.
Apparently, not.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
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I assume you unzipped the firmware file first and placed the unzipped folder in the root of your usb drive?
Since he states he has the dot we can assume the button has been pressed!
I would make sure the USB ports are active and allowed in security settings.
Trying a different drive would be an idea.
I had one recently that wouldn’t recognise any usb stick, turned out the cpu board had failed.
All ok after replacing the board.
well he didn't say he didOriginally Posted by tsbservice
and then repeated himself in a different font.
just an odd post even if its a translation.
We know a thing or two because we've seen a thing or two.
Also don't ask me for files without a contributor badge.
you should use a 3.1 jet flash. that is what is recommended on these otherwise it might not work. dont go above version 45 yet. its FW0020 thats the only folder you need
Thanks for the answers. I tried various 1GB, 4GB, 8GB, usb2, usb3 usb key and in any case the firmware does not update.Yes, I copied the FW0020 folder to the root of the USB KEY and turned the machine on while holding down the "RESET" button hidden behind the display door.
Thanks for the answers. I tried various 1GB, 4GB, 8GB, usb2, usb3 chievette usb and in any case the firmware does not update.Yes, I copied the FW0020 folder to the root of the USB stick and turned the machine on while holding down the "RESET" button hidden behind the display door.
Hi, the RESET button is for the TROUBLE RESET. In this case the word for error erasers should appear.
The RED button (stop) is what you need to use for the firmware. It may take about 1-2 minutes before something happens.
OK..lets assume you have the right firmware, loaded correctly on a working USB drive...Power on/button pressed, black dot appears, nothing happens..How long are you waiting before giving up, and what is the reason for the firmare update in the 1st place..If it's somehing like MFP would't boot, or I replaced MFP board, that info would be nice..E
OK..lets assume you have the right firmware, loaded correctly on a working USB drive...Power on/button pressed, black dot appears, nothing happens..How long are you waiting before giving up, and what is the reason for the firmare update in the 1st place..If it's somehing like MFP would't boot, or I replaced MFP board, that info would be nice..E
LOL had to do it twice..
USB formatted as FAT32?
Somebody restricted from Admin menu USB Firmware Update?
Did you try different FW versions?
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
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