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  1. #11
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Awakening from causal energy savings

    Quote Originally Posted by EarthKmTech View Post
    May not be public in your country.

    On the i series, just press the power button on LHS of panel and wait up to 10 minutes, if it wakes up by itself with no reason this will be the cause.

    On the one I had - press the button and within 10 seconds, bang it was on again, every time.

    Attached the grounding wire as per the bulletin and problem solved.
    Yep, finally caught our office machine doing exactly what you describe. That needle me enough to make a quick ground connection from a paper clip and insulating tape.
    Now it sleeps. EKmT rocks!
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  2. #12
    Senior Tech 100+ Posts
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    Re: Awakening from causal energy savings

    Quote Originally Posted by EarthKmTech View Post
    Known issue on early i series to continuously wake from sleep mode. 30% of early panels have a grounding issue in relation to the proximity sensor.

    Panel replacement is not required. An additional ground wire from panel frame to proximity sensor fixes the problem. This is my self made cable, I did not have smaller terminals to use. KMBT is looking at providing conductive foil tape as a solution.

    The fix is very easy and it works.

    Bulletin for reference; PSKM_BT1928457EN

    Attachment 44301
    It's the same for the 250i Series? or only for 258?

  3. #13
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: Awakening from causal energy savings

    Quote Originally Posted by occus View Post
    It's the same for the 250i Series? or only for 258?
    also applies to ineo 250i
    However does anyone know where it is possible to find a wire ground from some MFP or part list?

  4. #14
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Awakening from causal energy savings

    Quote Originally Posted by Bix View Post
    also applies to ineo 250i
    However does anyone know where it is possible to find a wire ground from some MFP or part list?
    I made my own cable.

    PS the bulletin is strictly in relaition to I series.

    I'm unaware of a problem with 8 series but if it works on them too id be interested to know, as would KM
    If at first you don't succeed, try the way I told you how to do it in the first place.

  5. #15
    Master Of The Obvious 10,000+ Posts
    Awakening from causal energy savings

    blackcat4866's Avatar
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    Re: Awakening from causal energy savings

    Good to know! Thanks for sharing. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #16
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: Awakening from causal energy savings

    Hi, I confirm after several weeks that the solution is effective! Keep going regularly to standby. Only strange thing, I hear the speaker making a small noise (as if knocking) every minute.


    Another thing, one morning I tried to wake her up, the MFP didn't wake up in any way. I have the default power settings, what do you think is the option that could cause this?

  7. #17
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: Awakening from causal energy savings

    Ummm ... yesterday I think I brought bad luck.
    The C250i has started to turn itself on again, even with the ground wire

  8. #18
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: Awakening from causal energy savings

    Update: I've fixed the cable better and it seems to go back to standby.


    But I have two curiosities:
    1. I notice that the display when you touch it sometimes from a feeling of static electricity.
    2. Does a new display have a grounding cable or is the proximity device simply changed? Did any of you understand what exactly causes this?

  9. #19
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Awakening from causal energy savings

    Mine machine sleeps like a champ after this mode. I have a feeling that some of first produced C250i had something wrong maybe MFPB minor change on later produced machines.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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