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  1. #1
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    Konica Minolta BizHub C458 - Account track / verify issues

    Hello,

    New to these forums, not a "tech" but know enough be dangerous...

    I've got a Konica Minolta BizHub C458 that used to have account tracking on it - had to disable that for a time and am now "turning it back on".

    Previously, the account track worked where you would go to print from a program, would bring up the "preferences", you would have to choose the "basic" tab, then click the "account verify / account track" button, which would bring up another window where the user would type in their password, click verify, and then go on printing. The user only had to do this ONCE per day generally. This is where my issue lies - I can't figure out how to allow the user to only have to verify ONCE. Now, users have to verify for EACH print job.

    Can anyone please help!?

    Thanks in advance!

  2. #2
    Senior Tech 250+ Posts
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    Re: Konica Minolta BizHub C458 - Account track / verify issues

    Printer properties/settings tab/User Authentication Settings/ Verify authentication before printing. If checked it will check every time. E

  3. #3
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    Re: Konica Minolta BizHub C458 - Account track / verify issues

    So in the Authentication settings under printer properties, NOTHING is checked...should the "verify authentication settings before printing" be checked? I thought it would be checked/turned on, but it's not...

  4. #4
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: Konica Minolta BizHub C458 - Account track / verify issues

    Jip but will ask you to enter authentication info every time you print.
    Whatever

  5. #5
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    Re: Konica Minolta BizHub C458 - Account track / verify issues

    Quote Originally Posted by allan View Post
    Jip but will ask you to enter authentication info every time you print.

    Hmm...

    Trying to only get ONE authentication per day/user though...

  6. #6
    Service Manager 1,000+ Posts
    Konica Minolta BizHub C458 - Account track / verify issues

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    Re: Konica Minolta BizHub C458 - Account track / verify issues

    then lock it in under Advanced-Printing defaults and apply.
    will not ask at all but any print under that ID will be "billed"

  7. #7
    Master Of The Obvious 10,000+ Posts
    Konica Minolta BizHub C458 - Account track / verify issues

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    Re: Konica Minolta BizHub C458 - Account track / verify issues

    If each PC has a dedicated user, why not just enter the password right into the driver defaults so it never asks? Whomever uses that PC gets billed.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
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    Re: Konica Minolta BizHub C458 - Account track / verify issues

    Quote Originally Posted by blackcat4866 View Post
    If each PC has a dedicated user, why not just enter the password right into the driver defaults so it never asks? Whomever uses that PC gets billed.

    Just about every PC has a dedicated user...how do I go about doing that?

    And by "billed" I assume you mean it counts the print for account tracking.

    I've been changing these settings via "pagescope web connection" not sure if that makes a huge difference or not.

  9. #9
    Master Of The Obvious 10,000+ Posts
    Konica Minolta BizHub C458 - Account track / verify issues

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    Re: Konica Minolta BizHub C458 - Account track / verify issues

    Sorry, I don't know the exact keystrokes off the top of my head. I don't get to do it often enough. Ok, I'll try:

    On each PC: Start > search "Devices and Printers" > select print driver > Print Queue > Printer > Properties > Preferences > Basic > Authentication/Account Track > ... I think you can figure it out from here.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  10. #10
    Field Supervisor 500+ Posts
    Konica Minolta BizHub C458 - Account track / verify issues


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    Re: Konica Minolta BizHub C458 - Account track / verify issues

    popup.JPG

    are you sure popup authentication dialogue when printing isnt ticked

    never mind i re read everything and see you have already looked

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