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  1. #1
    Service Manager 1,000+ Posts Bix's Avatar
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    66-01 df628 bizhub 227

    Hi, I want to consult with you about a 66-01 jam code on the Bizhub DF-628 227.


    I always had this problem on the same MFP about 6 months ago and I solved it by cleaning the rollers and blowing dust from the sensors.
    The scan counter is only 30k.


    But this problem seems to recur now. I could try cleaning again but I wonder if any of you have any more suggestions to give me.
    Every time with the DF is an adventure. There doesn't seem to be anything dirty in the sensors but after cleaning, they magically start working again.

  2. #2
    Technician Leyahné's Avatar
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    Re: 66-01 df628 bizhub 227

    Have you changed the take up rollers?

    Sent from my SM-N960F using Tapatalk

  3. #3
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: 66-01 df628 bizhub 227

    The take up rollers are almost like new, theoretically they should be replaced after 200k uses. It currently only has 30k
    I believe that in the end the problem is generated by paper dust. I should perhaps equip myself with a can of compressed air or a straw to blow at the deepest points.

  4. #4
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    Re: 66-01 df628 bizhub 227

    How many scans thru the ADF??? May be higher count. What type of originals??

  5. #5
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: 66-01 df628 bizhub 227

    Quote Originally Posted by mo0651 View Post
    How many scans thru the ADF??? May be higher count. What type of originals??
    MFP has a counter for ADF. Currently less than 30,000. It happens with normal A4

  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Red face Re: 66-01 df628 bizhub 227

    I would start with checking original registration sensor PS3. KonMin sometimes uses black felt pads as non reflective surface and paper dust accumulation on pad may create false readings of sensor. Also teach customers to scan originals with holes SEF if possible because on some models holes match sensors and create jam conditions.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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    I don't reply to private messages from end users.

  7. #7
    Service Manager 10,000+ Posts
    66-01 df628 bizhub 227

    Phil B.'s Avatar
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    Re: 66-01 df628 bizhub 227

    Quote Originally Posted by Bix View Post
    I should perhaps equip myself with a can of compressed air or a straw to blow at the deepest points.
    those SHOULD be a staple in your tool bag.. or even a small blower brush

  8. #8
    Aging Tech 10,000+ Posts
    66-01 df628 bizhub 227

    copier addict's Avatar
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    Re: 66-01 df628 bizhub 227

    Quote Originally Posted by Bix View Post
    Hi, I want to consult with you about a 66-01 jam code on the Bizhub DF-628 227.


    I always had this problem on the same MFP about 6 months ago and I solved it by cleaning the rollers and blowing dust from the sensors.
    The scan counter is only 30k.


    But this problem seems to recur now. I could try cleaning again but I wonder if any of you have any more suggestions to give me.
    Every time with the DF is an adventure. There doesn't seem to be anything dirty in the sensors but after cleaning, they magically start working again.
    This jam code is related to duplexing. Have you had the inner cover off and cleaned everything under there? There are rollers and sensors that get dirty and dusty.

  9. #9
    Master Of The Obvious 10,000+ Posts
    66-01 df628 bizhub 227

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    Re: 66-01 df628 bizhub 227

    66-01 is a pickup jam. Rollers might be dirty or coated with NCR coating. Machine count doesn't mean much. They could have done 1M scans entirely unrelated to printing. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  10. #10
    Aging Tech 10,000+ Posts
    66-01 df628 bizhub 227

    copier addict's Avatar
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    Re: 66-01 df628 bizhub 227

    Quote Originally Posted by blackcat4866 View Post
    66-01 is a pickup jam. Rollers might be dirty or coated with NCR coating. Machine count doesn't mean much. They could have done 1M scans entirely unrelated to printing. =^..^=

    66-01 Misfeed at DF turnover section <When DF-628 is installed>

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