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  1. #1
    Senior Tech 100+ Posts
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    Feb 2017
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    c3100p intermittent dark black pages

    hello all !
    a customer got c3100p with 36k total counter. called for total black page on print. on visit i test printed counters etc and saw the page total black like 200 halftone and you could see the letters printed. opened the side door, the transfer roller was covered in toner. cleaned that, and after its own calibration printed fine for some pages then again the dark prints.

    replaced the IU black 2 weeks ago, but got a callback that the problem is still there. if they open close the door some times the problem is gone for some prints but comes back.

    any tips?

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    May 2007
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    Re: c3100p intermittent dark black pages

    Check any contacts for bend pins, dirty etc.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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