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  1. #11
    Service Manager 5,000+ Posts
    Toner smear,lines on prints..Help!!!

    Phil B.'s Avatar
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    Re: Toner smear,lines on prints..Help!!!

    Quote Originally Posted by funkyhead View Post
    its SEF fed imaging unit?
    image unit = drum/pcdu or what ever is applicable to your unit.

    for you... drum

  2. #12
    Service Manager 5,000+ Posts
    Toner smear,lines on prints..Help!!!

    Phil B.'s Avatar
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    Re: Toner smear,lines on prints..Help!!!

    Quote Originally Posted by funkyhead View Post
    I dont want to DIY, Just want to understand what might be the problem, have already called for a technician. just dont want to waste a lot of time keeping the machine shut..loosing business.
    i am a mechanical engineer by academics. so always thrive for problem solutions and knowledge.
    Thanks for the reply.
    FYI... the 'end caps' on the toner IMHO would NEVER give this type problem. But 31yrs in industry, what do I know?

  3. #13
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    Re: Toner smear,lines on prints..Help!!!

    Quote Originally Posted by Phil B. View Post
    image unit = drum/pcdu or what ever is applicable to your unit.

    for you... drum
    can the toner be a problem?
    and what about the banding ?or lines?
    thanks for the reply

  4. #14
    Senior Tech 250+ Posts
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    Re: Toner smear,lines on prints..Help!!!

    You have a color banding (yellow) issue, it could be drum or HVT power supply. less chance of a developer issue based on your samples. Your tech will put the machine in service mode and start printing out test jobs to narrow down the fault..Don't know how old your machine is, but ensure you hear that vacuum running, clogged toner filters can cause issues on this series, but it does look a discharge issue, meaning the drum charge is being fully dissipated in one area as the drum turns resulting in incorrect toner attraction. New machines are modular and the entire drum section will need to be replaced. E

  5. #15
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Toner smear,lines on prints..Help!!!

    Quote Originally Posted by funkyhead View Post
    I dont want to DIY, Just want to understand what might be the problem, have already called for a technician. just dont want to waste a lot of time keeping the machine shut..loosing business.
    i am a mechanical engineer by academics. so always thrive for problem solutions and knowledge.
    Thanks for the reply.
    Post consumables life counters and machine counter. From what you described qualified tech should fix it in first visit.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #16
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    Re: Toner smear,lines on prints..Help!!!

    Quote Originally Posted by Phil B. View Post
    FYI... the 'end caps' on the toner IMHO would NEVER give this type problem. But 31yrs in industry, what do I know?
    No questions about ur knowledge..my friend..
    im here for the same.

    its just that i had read that toner smear can happen due to a faulty toner cartridge..
    so had tried that..

    and im very lucky that ur sharing ur advices to me Phil..with 31 yr in the industry..i dont seem to know any1 personally here Phil with that amount of experience.

  7. #17
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    Re: Toner smear,lines on prints..Help!!!

    Quote Originally Posted by tsbservice View Post
    Time to step up and from great fan befome Contributor
    As Contributors tend to pull the best from experts here.
    Just saying...
    Will definitely become a contributor..right now i dont know what im looking at(Cost)
    and i would definitely contribute to the site. theres loads that i can learn from the guys around.
    iam tensed rgt now.and its IST 3.18am ..and u can understand.

  8. #18
    Master Of The Obvious 10,000+ Posts
    Toner smear,lines on prints..Help!!!

    blackcat4866's Avatar
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    Re: Toner smear,lines on prints..Help!!!

    When primary charge is lost, you get bands crossfeed all the way to the edges of the paper ... no primary charge means that a portion of the drum surface is entirely developer with toner, in this case yellow, then transferred to the paper. No toner cartridge would have anything to do with that.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #19
    Senior Tech 250+ Posts
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    Re: Toner smear,lines on prints..Help!!!

    Swop the yellow drum with the magenta drum and see if you smears change colors.

  10. #20
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Toner smear,lines on prints..Help!!!

    Quote Originally Posted by Flash View Post
    Swop the yellow drum with the magenta drum and see if you smears change colors.
    Agree, that was my initial thought. Just wanted to see who's the guy to cross finish line first 🥇🏆😄
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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