You have a color banding (yellow) issue, it could be drum or HVT power supply. less chance of a developer issue based on your samples. Your tech will put the machine in service mode and start printing out test jobs to narrow down the fault..Don't know how old your machine is, but ensure you hear that vacuum running, clogged toner filters can cause issues on this series, but it does look a discharge issue, meaning the drum charge is being fully dissipated in one area as the drum turns resulting in incorrect toner attraction. New machines are modular and the entire drum section will need to be replaced. E
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
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No questions about ur knowledge..my friend..
im here for the same.
its just that i had read that toner smear can happen due to a faulty toner cartridge..
so had tried that..
and im very lucky that ur sharing ur advices to me Phil..with 31 yr in the industry..i dont seem to know any1 personally here Phil with that amount of experience.
When primary charge is lost, you get bands crossfeed all the way to the edges of the paper ... no primary charge means that a portion of the drum surface is entirely developer with toner, in this case yellow, then transferred to the paper. No toner cartridge would have anything to do with that.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Swop the yellow drum with the magenta drum and see if you smears change colors.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
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