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  1. #1
    Field Supervisor 500+ Posts Bix's Avatar
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    658e prints completely black

    Hi, I have a bizhub 658e with 280k and it has started printing with white lines and a little dark. I use only OEM.
    As foreseen in the manual (300k) I have replaced: transfer belt, 2nd transfer roller, toner filter and drum.

    But something went wrong. The drum has some problem why because the printer prints the whole sheet completely black! By putting the old drum back, this does not happen. Maybe a new defective drum? As soon as I removed the drum, near the charge roller I saw it has a piece of broken plastic. I honestly don't know how to take these drums apart, so I think I'll try another new drum. Has this ever happened to you?

  2. #2
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: 658e prints completely black

    Bix, don't have such machine but if I were at your place will put another new drum into machine.
    Next at the shop when you have time rebuild drum unit with broken part with this part from original one drum.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  3. #3
    Master Of The Obvious 10,000+ Posts
    658e prints completely black

    blackcat4866's Avatar
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    Re: 658e prints completely black

    Not me but certainly plausable. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Service Manager 1,000+ Posts
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    Re: 658e prints completely black

    Are you positive you have correct Drum??

  5. #5
    Technician
    658e prints completely black

    AL parts's Avatar
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    Re: 658e prints completely black

    Try to install the old drum's PCR to the new drum

  6. #6
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: 658e prints completely black

    Quote Originally Posted by mo0651 View Post
    Are you positive you have correct Drum??
    yeah, if I remember, it is DR314

  7. #7
    KonicaMinolta Senior Tech 250+ Posts srvctec's Avatar
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    Re: 658e prints completely black

    I had this happen on a C558. Broken holder for the charge roller, from the factory. Had to RMA it and get a new drum.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2000.

  8. #8
    Field Supervisor 500+ Posts Bix's Avatar
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    Re: 658e prints completely black

    Hi, yes I confirm.
    A piece of white plastic from the charge roller was swept. I took a used drum and I replaced the piece. The only problem is the chip which does not reset but is not essential

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