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  1. #1
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    Bizhub 454e cannot print/copy

    I've got a bizhub 454e that whenever you try to copy/print to the machine, it sits and thinks for a second but never actually passes paper. It will scan to email successful, just can't get paper to move through the machine. Nothing in the service history/no error codes related to the issue. Anyone seen this before?

  2. #2
    Service Manager 1,000+ Posts
    Bizhub 454e cannot print/copy

    guitar9199's Avatar
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    Re: Bizhub 454e cannot print/copy

    Only thing I've seen even remotely like this is a machine that doesn't have PostScript installed, but someone tries to print using a PS driver. That would only affect printing though...wouldn't have anything to do with copying.

    My first thought would be to reflash all the firmware.

  3. #3
    Senior Tech 250+ Posts tulintron's Avatar
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    Re: Bizhub 454e cannot print/copy

    You can also perform initialization / clear all data.


    maybe some user control data is inhibiting these
    services.


    remembering that after booting, hdd disables,
    being necessary to enable, update and configure network.

  4. #4
    Master Of The Obvious 10,000+ Posts
    Bizhub 454e cannot print/copy

    blackcat4866's Avatar
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    Re: Bizhub 454e cannot print/copy

    Account Track/Authentication enabled? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Bizhub 454e cannot print/copy

    Sounds like consumables are over due and machine is set to Stop, less common but still happens.
    Can you post Consumables page?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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