Customer getting frequent jam codes and paper stops/bunches up between exit and the internal finisher. The codes are 3201 and 7217, consistently.
Any help appreciated!
OC
Customer getting frequent jam codes and paper stops/bunches up between exit and the internal finisher. The codes are 3201 and 7217, consistently.
Any help appreciated!
OC
Check operations of Gate switch solenoid (SD3).
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I don't reply to private messages from end users.
Didn't the 4e series machines do this when the exit section bushing seized up for lack of lubrication? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
So, does this series SHARE the same solenoid/exit issues that the -4 series had? I've never seen this happen before in the -8 series, only the -4....??
OC
Not had exit gate problems but I have had the bushes tighten up just like the 4 range does occasionally.
As soon as I see this code with an embedded finisher it’s the first thing I do, normally cures it.
And just to confirm it’s the exit bushings on the main body, not the finisher exit.
Last edited by srvctec; 01-24-2020 at 08:06 PM.
Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.
My apologies, it is an internal FS-533 Finisher...
And can someone tell me which exit bushings we're talking about? Are they metal/brass and is that why they dry out and cause drag?
OC
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