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  1. #1
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    Update firmware for bizhub C224e

    When I try to update the driver for the printer, I get a message "drivers used by connection printers are not to be updated". Who faced this and how to solve the problem?

  2. #2
    Certified Konica Expert 2,500+ Posts
    Update firmware for bizhub C224e

    Synthohol's Avatar
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    Re: Update firmware for bizhub C224e

    talk to their IT person, that has nothing to do with the machine.
    is it using simple tcp/ip port or something stupid and amateur?
    why is the driver being updated?
    what OS?
    PS? PCL? XPS?
    almost like putting a jigsaw puzzle together upside down.
    could use just a bit more info if you want an educated answer.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  3. #3
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    Re: Update firmware for bizhub C224e

    Sorry, I agree, there is little information.
    Used ip port. The old driver version 4.1.0.0 is installed and I'd like to upgrade to the new version 5.3.0.712
    OS: Win10 x64
    PCL

  4. #4
    Certified Konica Expert 2,500+ Posts
    Update firmware for bizhub C224e

    Synthohol's Avatar
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    Re: Update firmware for bizhub C224e

    is it a requirement of the version of firmware on the machine?
    is the driver newer than the FW?
    is there a printing issue? or any enhancements to the driver?
    I'm genuinely curious, for real.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #5
    Service Manager 5,000+ Posts
    Update firmware for bizhub C224e

    copier tech's Avatar
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    Re: Update firmware for bizhub C224e

    Quote Originally Posted by maximus-1994nr View Post
    When I try to update the driver for the printer, I get a message "drivers used by connection printers are not to be updated". Who faced this and how to solve the problem?
    Just perform a new install rather than updating the old driver. Once you get this working delete the old one.

    If you still get the same message update the firmware & function version.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
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    Re: Update firmware for bizhub C224e

    Quote Originally Posted by Synthohol View Post
    is it a requirement of the version of firmware on the machine?
    is the driver newer than the FW?
    is there a printing issue? or any enhancements to the driver?
    I'm genuinely curious, for real.
    Yes, the driver is newer than the firmware version.
    Sometimes there are problems with printing, especially with printing on an envelope, I decided to update that maybe this will fix our issue.

  7. #7
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    Re: Update firmware for bizhub C224e

    Quote Originally Posted by copier tech View Post
    Just perform a new install rather than updating the old driver. Once you get this working delete the old one.

    If you still get the same message update the firmware & function version.


    Thank you so much, everything worked out. How did I not immediately think of this ?!

  8. #8
    Service Manager 5,000+ Posts
    Update firmware for bizhub C224e

    copier tech's Avatar
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    Re: Update firmware for bizhub C224e

    Quote Originally Posted by maximus-1994nr View Post
    Thank you so much, everything worked out. How did I not immediately think of this ?!
    Cool cheers for the update
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  9. #9
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Update firmware for bizhub C224e

    Quote Originally Posted by maximus-1994nr View Post
    Thank you so much, everything worked out. How did I not immediately think of this ?!
    Because he is copier tech and you are clearly not
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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