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  1. #1
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    C4050i with C - 5604

    Hello,

    i have a brand new Bizhub 4050i who comes with a C - 5604 right after startup.

    There is no discription in the Manual about that .

    Any ideas ?

    Thanks

    Roger

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C4050i with C - 5604

    Quote Originally Posted by Roger67 View Post
    Hello,

    i have a brand new Bizhub 4050i who comes with a C - 5604 right after startup.

    There is no discription in the Manual about that .

    Any ideas ?

    Thanks

    Roger
    Yes indeed I also can't find info about it.
    Try to run full self-diagnostics and start from there.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #3
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    Re: C4050i with C - 5604

    Quote Originally Posted by tsbservice View Post
    Yes indeed I also can't find info about it.
    Try to run full self-diagnostics and start from there.
    Hello,

    it seem that the problem comes from the Mass storage Board.

    Its not possible to install it or even deactivate it.

    I just ordered a new one.

    Roger

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C4050i with C - 5604

    Try FW first.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #5
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    Re: C4050i with C - 5604

    Hi Folks,

    after spending a couple of Hours i still have the C 5604.

    I changed

    PWB
    Storage Board
    BASEBOARD

    FW Version 79 is installed.


    The Code comes right after startup even bevor any Initialisation has started.

    Realy strange

    Roger

  6. #6
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: C4050i with C - 5604

    It could be some pinched wiring if you replaced everything. Have you tried contacting KM?
    What does self-diagnosis tell you?

  7. #7
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    Re: C4050i with C - 5604

    Quote Originally Posted by Bix View Post
    It could be some pinched wiring if you replaced everything. Have you tried contacting KM?
    What does self-diagnosis tell you?
    Hello,

    no i dont have an Direct Contact to KM.
    For execute a CALL i need to go to an other Dep in our Company.

    Pinched Wiring is possible,but its even more difficult to find IT !

    The Self-Diagnosis tells me that everything is OK ( ? )

    Cheers

    Roger

  8. #8
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: C4050i with C - 5604

    Another attemp
    have you tried a trouble reset? Press the yellow button on the back of the display panel when you turn on the MFP.

  9. #9
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    Re: C4050i with C - 5604

    Quote Originally Posted by Bix View Post
    Another attemp
    have you tried a trouble reset? Press the yellow button on the back of the display panel when you turn on the MFP.
    Yes,i i have don this several times.

  10. #10
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    Re: C4050i with C - 5604

    Hi.

    Did you find a solution to the problem?

    BR
    Kurt

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