Konica Minolta 454e won't print multiple page file

**rpalm01** · 02-12-2020

Greeting,

First time post. Have a KM 454e that was bought used, will print single page documents however, multiple page files it seems to times out and prints sends error report saying an error was detected while processing. Tried resetting system setting with no success. Any Suggestion?

**Phil B.** · 02-12-2020

Originally Posted by rpalm01

Greeting,

First time post. Have a KM 454e that was bought used, will print single page documents however, multiple page files it seems to times out and prints sends error report saying an error was detected while processing. Tried resetting system setting with no success. Any Suggestion?

system settings?

are you a trained tech or end user?

what were you trying to print?

are there any other errors?

is this a new problem?

you give very little info (none) to help us ...

what are you printing from?

how is PC connected to unit?

**rpalm01** · 02-12-2020

I'm an end user trying to print a 105 page PDF file, no other errors given other than the printed error report from the printer after receiving notice on the PC which prompt the print. It processes for a long time with blue light blinking before timing out with error.
We've never have an opportunity to print a large file til now. The printer is a network printer, and a new driver has just been re-installed. The printer had a difference user in the past, and was thinking the setting may have something to do with limiting the file size??

**Phil B.** · 02-12-2020

Originally Posted by rpalm01

I'm an end user trying to print a 105 page PDF file, no other errors given other than the printed error report from the printer after receiving notice on the PC which prompt the print. It processes for a long time with blue light blinking before timing out with error.
We've never have an opportunity to print a large file til now. The printer is a network printer, and a new driver has just been re-installed. The printer had a difference user in the past, and was thinking the setting may have something to do with limiting the file size??

WHAT driver are you using?
PCL5?

does that unit has PS abilities?

are the PDF pages flattened?

well you still haven't given us anything to go on again.

refreshing my Q's to you...

system settings?

are you a trained tech or end user?

what were you trying to print?

are there any other errors?

is this a new problem?

you give very little info (none) to help us ...

what are you printing from?

how is PC connected to unit?

either you answer my Q's or I'm dropping out of this.. have to go wash my dog.

**rpalm01** · 02-12-2020

Thanks for the reply, again I'm a end user trying to print a 105 page PDF file. the driver is 554e series PLC. Yes its Post Script. The file has been flattened. again no other errors. Have not experience this problem before, however haven't print this size file before only smaller 20 page document. Printing from PC on a network.

**tsbservice** · 02-12-2020

Put this PDF file on flash drive and try to print from machine front USB port.
Also check in print driver under ports tab that IP address is used instead of WSD Windows crap.

**Phil B.** · 02-12-2020

Originally Posted by tsbservice

Put this PDF file on flash drive and try to print from machine front USB port.
Also check in print driver under ports tab that IP address is used instead of WSD Windows crap.

he can't even state WHAT PCL driver # is used... PCL6 causes problems like this

**rpalm01** · 02-12-2020

Yes...I did try that, it won't recognize a flash drive when placed in its port next to the control panel. Did confirm the correct I/P address under port, box checked. The most number of pages it allow to print a once was 25.