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  1. #11
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: Bizhub 368e smearing

    There is firmware for this issue. You also have to change a dip switch as well. Problem only happens after it sits.

  2. #12
    SanDiegoCopierRepair.com 1,000+ Posts
    Bizhub 368e smearing

    blazebusiness's Avatar
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    Re: Bizhub 368e smearing

    Quote Originally Posted by Gina82 View Post
    I have a bizhub 368e that creates a smear on the first copy only, after the first copy none of the other images have this issue only the very first copy of each job. If I run a job right after it won't happen, only when I let it sit idle for a few minutes and then try again. I've taken the laser unit out and cleaned it, I've checked the drums for wear on the drum but saw none and I have checked the transfer belt to see if there was any wear but I didn't see anything. Ideas?

    Attachment 44908
    Ditto on the transfer belt unit-----I would check the belt surface for imperfections. Fuser would be my second suspect. Inspect the ITB belt. Then, you could even inspect the ITB cleaner unit and blade.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  3. #13
    Senior Tech 100+ Posts
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    Re: Bizhub 368e smearing

    Quote Originally Posted by Woxner View Post
    There is firmware for this issue. You also have to change a dip switch as well. Problem only happens after it sits.
    Now the firmware is G00-11
    Which dipSW need to be changed?

  4. #14
    Service Manager 2,500+ Posts
    Bizhub 368e smearing

    Synthohol's Avatar
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    Re: Bizhub 368e smearing

    thats the oldest FW out there.
    X4 is the latest.
    We know a thing or two because we've seen a thing or two.

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