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  1. #21
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: 458E not cancel staple command not working

    I hope he is not like some of my clients.
    He has 30 sheets and wants to staple them: he goes to the printer, starts copying and proceeds with stapling.


    When I saw this I said: Are you serious? You first pick up a clamp and you clamp your 30 sheets, without necessarily wasting more paper and toner (the non-stapled sheets were thrown away).


    Surely I earn more if he does these useless operations but I hate waste.

  2. #22
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: 458E not cancel staple command not working

    Quote Originally Posted by srvctec View Post
    So, how about a workaround since you can't redesign the operation of the machine. If your customer has what might be more than 50 originals, just have them scan them to a box, which will count the originals for them. If within 50, run them again as stapled copies, if not, don't staple. You could even make a one touch to that box called Original Count and then put in on the main screen or as a program.
    That's an excellent idea for workaround, I think they even don't need to rescan originals just print them from box - stapled or not.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  3. #23
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: 458E not cancel staple command not working

    Quote Originally Posted by tsbservice View Post
    That's an excellent idea for workaround, I think they even don't need to rescan originals just print them from box - stapled or not.
    True except they might have to make sure and bump up the scan dpi if they scan like most of our customers do at 200 x 200 set as default.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

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