Page 1 of 2 12 LastLast
Results 1 to 10 of 20
  1. #1
    Technician
    Join Date
    Dec 2019
    Location
    chemnitz
    Posts
    10
    Rep Power
    2

    C223 Paper jam in ADF unit

    Hello. When I try to copy multiple pages, I get a paper jam message. On the display I see the codes 21, 23, 24.
    Sometimes 22. There are a few pictures in the appendix to illustrate this.

    I think a roll must be exchanged. Only which one?

    Thanks in advance.
    Attached Images Attached Images

  2. #2
    Field Supervisor 500+ Posts Bix's Avatar
    Join Date
    Apr 2018
    Location
    Berlin
    Posts
    926
    Rep Power
    20

    Re: C223 Paper jam in ADF unit

    Hi, first I would try to clean them first.
    There is not necessarily any worn roll. Some sensors may be dirty

  3. #3
    Technician
    Join Date
    Dec 2019
    Location
    chemnitz
    Posts
    10
    Rep Power
    2

    Re: C223 Paper jam in ADF unit

    First thanks for your quick answer

    Wich sensors i should clean? Where can i find it?

  4. #4
    Technician
    C223 Paper jam in ADF unit

    orestesp's Avatar
    Join Date
    Sep 2019
    Location
    Athens
    Posts
    47
    Rep Power
    2

    Re: C223 Paper jam in ADF unit

    Quote Originally Posted by Knut32 View Post
    First thanks for your quick answer

    Wich sensors i should clean? Where can i find it?

    Clean all the rollers on the ARDF that are accessible to you with no disassembly required with a damp paper towel. Use a compressed air can to remove paper dust from the inside of the ARDF. If the problem persists, then the pick-up, feed and separation rollers of the ARDF may need replacing.

    From my experience, some originals just don't play along well with the ARDF. For example, originals that have a lot of toner where the pick-up rollers grip the paper to pull it inside the unit usually slip and cause a jam.

    Finally, the only sensor that needs to be cleaned is the original size sensor, located right about at the middle of the ARDF top tray.

  5. #5
    Senior Tech 100+ Posts
    Join Date
    Dec 2015
    Location
    Erie,PA
    Posts
    142
    Rep Power
    14

    Re: C223 Paper jam in ADF unit

    In the third picture, the square whole, the black patch looks a little white. Use some scotch tape and clean that out. In picture 4, that flap flips down, right before the white bar, and there is a black patch there too. Clean the paper dust off of that one too. Scotch tape is good for that.

    KEN

  6. #6
    Service Manager 2,500+ Posts
    C223 Paper jam in ADF unit

    Hansoon's Avatar
    Join Date
    Sep 2007
    Posts
    2,533
    Rep Power
    69

    Re: C223 Paper jam in ADF unit

    Hallo Knut, reinige mal die schwarze Reflexfläche in den kleinen rechteckigen Ausschnitt zwischen den beiden hinteren grauen Wälzchen in Bild #3. Diese Reflexfläche muss schön schwarz ohne Papierstaub sein damit die Maschine optisch registrieren kann wenn ein Blatt vorbei fährt. Im Bild sieht man, daß er stark verdreckt ist.

    Hans
    Last edited by Hansoon; 02-20-2020 at 10:52 AM.
    " Sent from my Intel i286 using MS-DOS 2.0 "

  7. #7
    Technician
    Join Date
    Dec 2019
    Location
    chemnitz
    Posts
    10
    Rep Power
    2

    Re: C223 Paper jam in ADF unit

    Hallo,

    vielen Dank für eure Antworten bzw. Hilfe. Ich werde alles reinigen und euch dann Bescheid geben ob es geholfen hat.
    -----------------------------------------------------------------------------------------------------------------------

    Hello,

    thank you for your answers and help. I will clean everything and let you know if it helped.

  8. #8
    Technician
    Join Date
    Dec 2019
    Location
    chemnitz
    Posts
    10
    Rep Power
    2

    Thumbs up Re: C223 Paper jam in ADF unit

    Hallo,

    entschuldigt die späte Rückmeldung. Ich habe die Reflexfläche gereinigt und siehe da, er läuft wie am ersten Tag
    Also vielen Dank für Eure großartige Hilfe!

    -------------------------------------------------------------------------------------------------------------------

    Hello,

    sorry for the late reply. I have cleaned the reflex surface and look, it runs like on the first day.
    So thank you very much for your great help!

  9. #9
    Master Of The Obvious 10,000+ Posts
    C223 Paper jam in ADF unit

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,171
    Rep Power
    311

    Re: C223 Paper jam in ADF unit

    Congratulations on your success. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  10. #10
    Junior Member
    Join Date
    Apr 2020
    Location
    Titusville, Florida
    Posts
    5
    Rep Power
    0

    Re: C223 Paper jam in ADF unit

    Hey, just my 2 cents.. I have many of these in the field, and the best way I have found to avoid these intermittent jams(after everything is clean of course) is to set the scan rate to 600DPI, and compact PDF mode. Lock those settings in through the user settings. It slows the feeding and somewhat stabilizes the feeding. Work for me every time...

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here