so both the laptop and copier are on the same IP scheme?
can you open the copiers web page on the laptop when directly connected?
smb1/2 wont work to win 10. has to be v2 and come to find out there is firmware and a bit switch to change to lock it into v2.
plus any home edition is crap anyway.
you can try setting the workgroup name on the copier as well to match the environment's one.
if its a domain computer you may need domain\user as the logon name and make sure that user is on the local PC receiving the scans.
i usually set Scan as a user with Scanner01! as the password to satisfy complexity requirements.
then add that user (with R/W full control)to the specific shared folder, not just the root in case its a sub folder.
We know a thing or two because we've seen a thing or two.
Also don't ask me for files without a contributor badge.
Yes I am able to open the web interface and do you know which special firmware it is? I could get it and try it tomorrow and which bit switch? I used to always create a new user when setting up scan to folder but I guess I got spoiled just creating a shared folder, so if I am understanding you all correctly. I need to turn off sm1/2, activate JUST v2, update special firmware and change bit switch in service mode. If I am not mistaken the laptop isn't using any domain, just normal admin rights. What about scan to FTP (Opinions?) if it's a good idea, has anyone successfully set it up, I have no experience with it
Can you get a detail code from the job log.
So you have some kind of permission error to wright to the folder or to create new documents.
Can you access that folder from another PC on the network if so can you create a document?
Whatever
Look in the service manual under <trouble shooting> <network error code> <SMB transmission> for a list of the detailed error codes.
code 57 is failed to connect to server.
Whatever
-confirm that NTLM settings are set to v1/v2
-confirm that Workgroup settings are the same
I recently found the following blog article useful. It appears to be a Bizhub 363 that he is setting up on a domain but he has some useful comments even though it was from 2014.
Lyle Epstein's Systems Engineer Blog >> How to setup SMB scanning on the Konica Minolta Bizhub copier to scan to a Windows Share
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