A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
I wonder if the please wait is related to fuser temp?? You might want to go into srevice mode right as you see this message and find out if the fuser temp is trying to drop a little..Are you telling the machine that envelpoes are in use? E
I'm just speculating here ...
... but we all know that envelopes deposit a line of toner on the fuser at 4 1/8" width for COM10 envelopes, causing premature failure of the fuser. Perhaps this "Cleaning ..." process is intended to minimize the toner buildup on the heat sleeve? Perhaps it's increasing the fuser heat between envelopes?
I generally do not recommend doing significant numbers of envelopes on MFP's, since it reduces the fuser life to 33% or less. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Wow. Thanks folks, some awesome input here. Much appreciated for the knowledge and experience!
This is going to be my first look, I think you may be onto something with this as they do indeed perform a mail merge and they do use the mailing option through MS Word too. I may have a driver issue here as they had a C220 beforehand and I wonder if its pulling the old driver.after reading the total thread.. I have a few questions: Are they using a mail merge program to print the envelopes? or is it just from say... MS word?
Will hold off on the G00-79 update until its available from Olivetti - I don't want to risk any warranty shennanigans incase there is an issue with the machine, and I will check all suggestions before updating.
Again, thanks for the info and tips, this has been really helpful for me.
I just happen to have a C250i on hand & office 2016 on my computer.
Watched this video
YouTube
to create a mail merge for envelopes.
Hit print & the copier beeped.
I had put #10 envelopes in the bypass & set paper type to COM10
The screen showed COM10 but type was plain paper.
In Word Print screen Preferences I selected Bypass & Envelope then printed.
All envelopes came out ok & I did not notice any error messages.
Then I reversed the changes to get the beep error screen back.
This time I hit the start button to reprint the job after selecting the bypass.
All envelopes fed consecutively; after the job ended a Cleaning message appeared on the screen for a few seconds!
I believe the fusers in these machines automatically release pressure when envelopes are printed.
Perhaps the copier detected a mismatch between the copier setting & the received print job & triggered fuser cleaning.
From bizhub C754 manual(there isn't such setting for C250i):
Auto Cleaning
(a) Use
• To set whether to perform the long regular transfer belt cleaning operation (approx. 30 sec).
• The long cleaning operation (approx. 30 seconds) can be used to take more effective measures against toner filming on the surface of
the transfer belt.
Enable Performs the long cleaning operation (approx. 30 sec) after the normal regular cleaning operations
(approx. 10 sec.) which are performed nine times.
Disable Performs only the normal regular operations (approx. 10 sec) but not the long cleaning operation (approx.
30 sec.).
(b) Default setting
• Disable
(c) Setting item
• Enable
• “Disable”
Question - how much time does it take for this"Cleaning in Progress" message to disappear?
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
anyone could send me the G00-79 by WT or other ?
Fun Fact: OP has spent 32 hours on this problem, 33 of which were talking about it to our receptionist,
I beg and plead please help our poor lilly copier tech.
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