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  1. #1
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    Biz C308 Admin and Service Password


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    Biz C308 Admin and Service Password

    Hello, I just got dropped into Biz C308 with unknown Admin and Service Passwords. Knowing Konicas, I am up the creek without a paddle...
    Does any one know of a way the reset either password to foctory settings?

  2. #2
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Biz C308 Admin and Service Password

    I think if you have MKM account, you can issue reset code through LMS and input it on the machine. There is procedure atleast cuz I haven't done it yet.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  3. #3
    Service Manager 5,000+ Posts
    Biz C308 Admin and Service Password

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    Re: Biz C308 Admin and Service Password

    Quote Originally Posted by tsbservice View Post
    I think if you have MKM account, you can issue reset code through LMS and input it on the machine. There is procedure atleast cuz I haven't done it yet.
    tsb...

    isn't that info in the service manual?

  4. #4
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    Biz C308 Admin and Service Password


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    Re: Biz C308 Admin and Service Password

    Quote Originally Posted by tsbservice View Post
    I think if you have MKM account, you can issue reset code through LMS and input it on the machine. There is procedure atleast cuz I haven't done it yet.
    Don't have a Konica account. Machine is located in a local Church. Looking for a charitable soul that can help.

  5. #5
    Senior Tech 100+ Posts avecosat's Avatar
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    Re: Biz C308 Admin and Service Password

    When you are in service mode then press stop + C will see a code for reset service password in infohub service license after that in service mode you can change the admin password .

  6. #6
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Biz C308 Admin and Service Password

    Quote Originally Posted by Phil B. View Post
    tsb...

    isn't that info in the service manual?
    Not in this case Phil
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  7. #7
    Service Manager 5,000+ Posts
    Biz C308 Admin and Service Password

    Phil B.'s Avatar
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    Re: Biz C308 Admin and Service Password

    Quote Originally Posted by tsbservice View Post
    Not in this case Phil
    well seeing how that type info gets spread around, I can understand to a point why they would do it but.. kinda silly IMHO>

    thanks for letting me know Brother!

  8. #8
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    Biz C308 Admin and Service Password


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    Re: Biz C308 Admin and Service Password

    Quote Originally Posted by tsbservice View Post
    Not in this case Phil
    Can't get in to service mode....don't have the password, factory defult doesn't work.

  9. #9
    Service Manager 2,500+ Posts
    Biz C308 Admin and Service Password

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    Re: Biz C308 Admin and Service Password

    Quote Originally Posted by Zastawa View Post
    Can't get in to service mode....don't have the password, factory defult doesn't work.
    Your only option is to call Konica to get a rest code.

    Or if you know the previous owner/copier company who maintained the machine contact them.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  10. #10
    Technician
    Biz C308 Admin and Service Password


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    Re: Biz C308 Admin and Service Password

    Thank you. I was afraid of that. Are the reset codes machine specific?

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