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  1. #1
    Trusted Tech 50+ Posts Tonersniffer's Avatar
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    BizHub Pro 1100 B/W Intermediately doesn't fold 11x17 properly 100% of the time

    Issue from day 1 of use. see attachment. Before I blame paper, has any seen this? Any suggestions?
    imagejpeg_0001002.jpg
    Also any one know where this goes?
    thumbnail_20200226_165202_1582758088101_001001.jpg
    Thanks for your help!

  2. #2
    Field Supervisor 500+ Posts
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    Re: BizHub Pro 1100 B/W Intermediately doesn't fold 11x17 properly 100% of the time

    The paper is not being pulled down to the fold position. If it’s intermittent then it could be static build up in the folding unit.

    I use furniture polish on all the guides and places where the paper moves, this usually helps.

    However these units are notorious for folding problems caused by many other things.

    Try the polish and see how you get on.

  3. #3
    Service Manager 1,000+ Posts
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    Re: BizHub Pro 1100 B/W Intermediately doesn't fold 11x17 properly 100% of the time

    Quote Originally Posted by Tonersniffer View Post
    Issue from day 1 of use. see attachment. Before I blame paper, has any seen this? Any suggestions?
    imagejpeg_0001002.jpg
    Also any one know where this goes?
    thumbnail_20200226_165202_1582758088101_001001.jpg
    Thanks for your help!

    Also any one know where this goes?
    thumbnail_20200226_165202_1582758088101_001001.jpg Bush part...E

  4. #4
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    Re: BizHub Pro 1100 B/W Intermediately doesn't fold 11x17 properly 100% of the time

    Quote Originally Posted by emujo2 View Post
    Also any one know where this goes?
    thumbnail_20200226_165202_1582758088101_001001.jpg Bush part...E

    This is in heater exit section ,your problem seems in exit section of heater check front side small rollers ,also check movement of black strip in exit section before copy reversal we are using paper upto 45 gsm

  5. #5
    Master Of The Obvious 10,000+ Posts
    BizHub Pro 1100 B/W Intermediately doesn't fold 11x17  properly 100% of the time

    blackcat4866's Avatar
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    Re: BizHub Pro 1100 B/W Intermediately doesn't fold 11x17 properly 100% of the time

    Were the calibrations done on the finisher and booklet maker? I suspect not. Look at the setup instructions. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Trusted Tech 50+ Posts Tonersniffer's Avatar
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    Thumbs up Re: BizHub Pro 1100 B/W Intermediately doesn't fold 11x17 properly 100% of the time

    Thanks Furniture polish resolved it.

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