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  1. #1
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    Konica Bizhub C224e Image Problem, Please Help

    Hey Guys,
    I'm having a problem with a BH C224e, attached is a demo page printed from the machine and a copy of that demo page on the glass and on the adf. The magenta is off image, any suggestions? Thanks in advance.

    Image problem.pdf

  2. #2
    Service Manager 10,000+ Posts
    Konica Bizhub C224e Image Problem, Please Help

    Phil B.'s Avatar
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    Re: Konica Bizhub C224e Image Problem, Please Help

    Quote Originally Posted by stryder View Post
    Hey Guys,
    I'm having a problem with a BH C224e, attached is a demo page printed from the machine and a copy of that demo page on the glass and on the adf. The magenta is off image, any suggestions? Thanks in advance.

    Image problem.pdf
    try scanner calibration

  3. #3
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    Re: Konica Bizhub C224e Image Problem, Please Help

    Quote Originally Posted by Phil B. View Post
    try scanner calibration
    Tried it, but unfortunately it says "Stabilizer NG" so cannot go through with the process

  4. #4
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    Re: Konica Bizhub C224e Image Problem, Please Help

    Try CCD module?

  5. #5
    Service Manager 10,000+ Posts
    Konica Bizhub C224e Image Problem, Please Help

    Phil B.'s Avatar
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    Re: Konica Bizhub C224e Image Problem, Please Help

    Quote Originally Posted by stryder View Post
    Tried it, but unfortunately it says "Stabilizer NG" so cannot go through with the process
    then start cleaning optics carefully

    if it fails again re init scanner

  6. #6
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    Re: Konica Bizhub C224e Image Problem, Please Help

    Quote Originally Posted by stryder View Post
    Hey Guys,
    I'm having a problem with a BH C224e, attached is a demo page printed from the machine and a copy of that demo page on the glass and on the adf. The magenta is off image, any suggestions? Thanks in advance.

    Image problem.pdf
    Remove transfer belt unit and clean both IDC sensors, after reassembling, perform image stabilization from service mode.

  7. #7
    service technician 50+ Posts
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    Kankakee, ill
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    Re: Konica Bizhub C224e Image Problem, Please Help

    reseat adf connections and all connection to the scanner unit, then run a self diagnostics to see if any show a ng, if not the start with ccd cis dual scan image board, mfp board

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