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  1. #1
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    Bizhub C659 GMail SMTP errors

    I have a Konica Bizhub C659 that I’m trying to setup with Gmail (google apps) as the SMTP server but so far I keep getting “Server connection errors”. I’ve made sure the DNS settings on the Konica are pointed to public DNS servers (8.8.8.8, 8.8.4.4, 1.1.1.1)

    SMTP = smtp.gmail.com

    StartTLS 587

    Allow less secure apps is enabled on the account it’s attempting to scan through

    What am I missing? Can it be firmware related?
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    Last edited by pstoric83; 03-04-2020 at 08:15 PM.

  2. #2
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    Bizhub C659 GMail SMTP errors

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    Re: Bizhub C659 GMail SMTP errors

    Quote Originally Posted by pstoric83 View Post
    I have a Konica Bizhub C659 that I’m trying to setup with Gmail (google apps) as the SMTP server but so far I keep getting “Server connection errors”. I’ve made sure the DNS settings on the Konica are pointed to public DNS servers (8.8.8.8, 8.8.4.4, 1.1.1.1)
    SMTP = smtp.gmail.com
    StartTLS 587
    Allow less secure apps is enabled on the account it’s attempting to scan through
    What am I missing? Can it be firmware related?
    2020-03-04_14-17-55.jpg
    2020-03-04_14-18-08.jpg
    JPG's don't display properly please upload in PDF format ..

    this link could help you: Google Graveyard - Killed by Google

  3. #3
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    Re: Bizhub C659 GMail SMTP errors


  4. #4
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Bizhub C659 GMail SMTP errors

    admin address and login address must be the same,


    First DNS setting should be the gateway the second would 8.8.8.8

    run a ipconfig /all to check the DNS and gateway settings
    also double check the less secure app setting on google had one the other day that would change back to off

    also 2 part authentication needs to be off on google

  5. #5
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    Re: Bizhub C659 GMail SMTP errors

    It would help to know if it's a login or server connection error. E

  6. #6
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    Re: Bizhub C659 GMail SMTP errors

    "Server connection error"

  7. #7
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Bizhub C659 GMail SMTP errors


  8. #8
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    Re: Bizhub C659 GMail SMTP errors

    Quote Originally Posted by bsm2 View Post
    admin address and login address must be the same,


    First DNS setting should be the gateway the second would 8.8.8.8

    run a ipconfig /all to check the DNS and gateway settings
    also double check the less secure app setting on google had one the other day that would change back to off

    also 2 part authentication needs to be off on google
    That's all been done, still doesn't work.

  9. #9
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Bizhub C659 GMail SMTP errors

    Quote Originally Posted by pstoric83 View Post
    That's all been done, still doesn't work.
    Your three dns settings are already incorrect one should be the gateway
    Try changing to ssl and 465

  10. #10
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    Re: Bizhub C659 GMail SMTP errors

    Really good info, but from a long time in the past..Everyone is using hosted mail, and the success/failure is based on whatever the latest security change was.. Are you certian you have POP disabled? Can you run TELNET and verify the ports are open? E

    Update.. I was able to TELNET to smtp.gmail.com port 465, but every other port was closed. E

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