Konica Minolta C224e Error Code C-2650

[mearmi]

Konica Minolta C224e getting Error Code C-2650.

When we reset/clear error in service mode (Initialization). Machine reboots and working fine.

And once switch off and on back the same error appears again.

Please advise.

Thanks

[Woxner]

Trouble type Main backup media access error
Trouble code C2650
Rank C
Detection timing • The re-written data, which has been read out, checked and founded as error, is read out again and found as
error.
• The error was found when reading out the counter value.
• MFP detects that the SSD board is not mounted.
Trouble isolation -
Relevant electrical parts • SSD board (SSDB)
• MFP board (MFPB)
• Printer control board (PRCB)
(2) Procedure
Step Action Control signal Location of electrical components
1 Check the connector from SSDB to MFPB for proper
connection and correct as necessary. - -
bizhub C364e/C284e/C224e K TROUBLESHOOTING > 3. TROUBLE CODE
K-70
Step Action Control signal Location of electrical components
2 Check the harness from MFPB to PRCB for proper
connection and correct as necessary. - -
3 Replace MFPB - -
4
Replace PRCB
- -
1. When the finisher or job separator has been
installed, remove it once.
2. Check that the trouble code “C4802” appears and
then display service mode.
3. Call the Enhanced Security to the screen.
4. Touch [Engine Data Backup].
5. Touch [Engine Data Reflect Mode], and press the
Start key.
6. Select [Yes], and press the Start key again.
7. Check that the result “OK” appears.
8. Turn OFF the main power switch and turn it ON
again more than 10 seconds after.
9. Update the PRCB firmware.
10. Make the specified readjustments.
5 If the above actions do not solve the problem, contact

[copyman]

Remove the SSD and reseat. Push SSD in tight while tightening screw

[mearmi]

Remove the SSD and reseat. Push SSD in tight while tightening screw

I couldn't find the SSD.

Please find the attached photo.

Thanks

[Bix]

I don't seem to see it.ssdb1.jpg

ssdb2.jpg

[copyman]

SSD is behind the HDD on that model. It would never boot up if missing!

[allan]

Guess they make them different...
Never seen this layout?

[tsbservice]

SSDB is behind HDD on non e-series and over the memory sticks on e-series. This machine should be non-e, is my guess.

@mearmi, if machine is C224 there is FW ver. GA8-K5 that amongst other improvements has this:
- The troublecode C-2650 may occur after starting the MFP by turning a main power switch off/on or returning from powersave mode.

[mearmi]

SSDB is behind HDD on non e-series and over the memory sticks on e-series. This machine should be non-e, is my guess.

@mearmi, if machine is C224 there is FW ver. GA8-K5 that amongst other improvements has this:
- The troublecode C-2650 may occur after starting the MFP by turning a main power switch off/on or returning from powersave mode.

It is e version. Returning from power save mode it is working fine.

[femaster]

It is e version. Returning from power save mode it is working fine.

If you are 100% certain it's an e model, then someone has done something to modify this copier.

SSD board location / removal taken from C224e service manual:
C224e.jpg

SSD board location / removal taken from C224 service manual:
C224.jpg
No matter if you believe this to be a C224e model or not, that board belongs to a C224, there is no way around that. SSD is behind the HDD. Oh, and in your picture, the HDD is disconnected, had you already looked behind it?