C7000 not connecting to the controller

[adeyemi]

if the fiery is functional it ALWAYS has an IP whether its 169.254.x.x 172..x.249.1 or the last static address.
i am just trying to follow a process of elimination but if you dont want to try my suggestions thats fine, i wont bother you anymore.
best of luck.

You don't seem to be getting me. I am saying I have tried the fiery on a different machine and it connected on that machine. But if I bring it back to this other machine upon which it was originally, it doesn't connect. Does that not eliminate the fiery enough??? Hope you get my argument this time. Thanks

[Synthohol]

uggh, while its plugged into the trouble machine open CWS and see if it connects.
if there is a communication issue it will show the error in red in CWS.
use the last IP it was assigned or the search function.
may show "cable unplugged" or printing suspended or something that will help diagnose this.

[adeyemi]

uggh, while its plugged into the trouble machine open CWS and see if it connects.
if there is a communication issue it will show the error in red in CWS.
use the last IP it was assigned or the search function.
may show "cable unplugged" or printing suspended or something that will help diagnose this.

I got an i-c306 with facci so that I could see feedback from cws. The controller boots completely and fully lunches cws. But it still doesn't connect to the machine, saying "establishing serial communication".

[telip]

I see this is an old thread but can you check if your machine is an L...If that's the case you'll need a patch installed on your Fiery controller I order to be recognized from the machine.